Considerations for Counter Professionals When Recommending Brake Pads to Electric Vehicle (EV) Owners

Considerations for Counter Professionals When Recommending Brake Pads to Electric Vehicle (EV) Owners

Sponsored by ADVICS

Counter professionals are often responsible for helping customers who may need some extra help purchasing the correct brake parts, so they must understand that brake pad recommendations should be specific to each customer’s vehicle type and driving applications. This is especially important as adoption of electric vehicles has increased in recent years and will continue to climb in years to come. To help counter pros navigate this changing automotive landscape, we’ve compiled a few important points to consider when making a recommendation for replacement brake pads that will be used on an EV, and the importance of choosing a high-quality option.

Vehicle Weight

The primary difference between internal combustion engine (ICE) vehicles and EVs, as it relates to brake pads and the braking system, is the vehicle’s weight. Although EV batteries are extremely heavy, making the vehicle weigh as much as several thousand pounds more than a comparable ICE vehicle, their brake pads are often surprisingly uncompromised thanks to regenerative braking. Because regenerative braking technology allows energy to be saved with each stop of the EV, the brake pads experience less wear and tear. This allows for EVs to need brake pad replacement nearly half as often as its comparable ICE vehicle. In fact, a more common reason for brake pad replacement when it comes to EVs is actually corrosion and/or impact on the friction surface from environmental factors. 

With the extra weight and wear, you will likely want to recommend that your customer purchases a high-quality brake pad that can withstand the extra demand of that added weight. Ceramic friction material is a great recommendation that balances quality with performance and safety. 

Regenerative Braking

A common misconception with EVs is that regenerative braking eliminates the need to have brake pads altogether. This is not true for several reasons. While regenerative braking significantly reduces the need for friction alone to carry out a braking event, brake pads are still necessary, and should not be overlooked. Brake pads are still needed to stop the vehicle in emergency situations or at high speeds when regenerative braking is insufficient, and to help stop the vehicle when it’s moving at slow speeds. 

This is a great opportunity to educate your customer on the purpose of regenerative braking, how it works within the vehicle and why it is essential to not skimp out on the quality of their replacement brake pads. 

Brake Noise 

Finally, it is well-known that EVs are nearly silent when they are running, providing a significant noise reduction in comparison to ICE vehicles. If outfitted with lesser-quality brake pads, the braking system may emit a sound when the brakes are activated. This could be a sound that is easily overlooked on an ICE vehicle but creates significant distraction and dissatisfaction when it occurs on an EV. To combat this, guide your customer toward investing in a higher-end ceramic brake pad, as they are often the quietest option, among other desirable characteristics.

With EV brake pad replacement, all signs point to quality as the top criteria you should be focusing on when making a recommendation for your customer. Whether the concern is stopping power, noise reduction or pad longevity, a ceramic brake pad is likely the best option for your EV customer.

For more helpful articles, videos and installation procedures to help both auto technicians and counter professionals, visit the ever-growing ADVICS technical resources library.

You May Also Like

Key Considerations for ADAS Brake Jobs

As a technician, you could likely carry out a brake job in your sleep, but with automotive technology constantly evolving, what used to be a straightforward service can now require some additional steps and considerations to ensure that your customer’s brakes are in good working order. This is especially true when performing brake service on

As a technician, you could likely carry out a brake job in your sleep, but with automotive technology constantly evolving, what used to be a straightforward service can now require some additional steps and considerations to ensure that your customer’s brakes are in good working order. This is especially true when performing brake service on vehicles equipped with ADAS or Advanced Driver Assistance Systems. 

Enhancing Efficiency and Streamlining Operations: The Benefits of Utilizing Nexpart Multi-Seller for Repair Centers

In today’s fast-paced automotive repair industry, staying ahead of the competition is crucial for repair centers to thrive. One key aspect that can significantly impact operational efficiency and customer satisfaction is the availability of OE, Aftermarket, Heavy Duty & Salvage parts. Here are just a few advantages of incorporating Nexpart Multi-Seller, a cutting-edge parts ecommerce

The Answer to All Your RTV Sealant Needs? It’s Reinzosil® by Victor Reinz®

Whether you tackle occasional DIY projects or you work full-time in an auto repair shop, you probably have multiple tubes of silicone sealant lying around. And while RTV silicone is an ideal go-to product for a variety of jobs, there’s such an overwhelming assortment to choose from that it’s hard to know where to start.

What Causes Fuel Pumps to Fail?

Like most vehicle components, natural wear and tear is the unavoidable cause for parts replacement.  Fuel pumps are often out of sight and out of mind for most shop visitors. That’s because they are an as-needed repair and not typically a part of ongoing maintenance. Nevertheless, if you diagnose fuel pump failure, customers will want

Advanced Filtration Is Key to Vehicle Longevity

Let’s face it, we love our cars – and we drive a lot. According to statistics from the U.S. Department of Transportation, Americans drive more than 13,000 miles per year on average.  Although the miles continue to rack up on our cars and trucks, their overall shelf life keeps increasing.  Once upon a time, vehicles

Other Posts

Mercedes Ignition Coil Pack Diagnostics

Replacing a single coil might not be the best approach to curing an engine of a chronic misfire.

Key Programming

When it comes to key programming, there are different levels of security access depending on the year, make and model of the vehicle.

Timeless Quotes Teach & Inspire

Here are six quotes that every shop owner should live by.

Biden Administration Grants $623M for US EV Charging Network

The plan includes the installation of at least 500,000 public chargers by 2030.