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Tool Time Podcast: Clore Automotive
The Future May Be All In How You Look At It
More Podcast Series
Needs Come First When Choosing Aftermarket Or OE
Service Opportunities Still Exist With EVs
Wheel Bearing Shortcuts
Maverick Tire Changer: Handling Large Custom Wheels

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How Loyal are Your Customers to Your Shop? Building Car Count and Average Ticket Price by Recommending Maintenance.
Air Date: May 02, 2024
  • John Stotz, Senior Brand Manager, Lubricants, Valvoline Global
  • Andrew Markel, Director of Technical Content, Tech Group, Babcox Media

Credibility and loyalty, while challenging to measure, drive the two KPIs of every shop: car count and average ticket. Join this webinar to learn how to use brands, loyalty programs, and customer engagement tools to increase your shop's bottom line.

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Latest Digital Issue

March 2024

From the March 2024 Issue

Now Available – March’s Digital Edition of ShopOwner

The March issue includes technical and management content and is free to download.

Were things better when they were simpler? Probably not.  

Getting nostalgic about the good old days is easy, but many forget the struggles of the time.

Success Means Investing In More Than Equipment

Todd Baldridge measures success by how well his team benefits from being together.

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