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Tips for Counter Pros: Answering Brake Pad FAQs

When it comes to recommending brake pads to your customers, there’s a lot to consider. As a counter professional, you’re likely an educator for your DIY customers, providing product recommendations based on pricing, installation hardware, warranty information and more. Here are some tips from the ADVICS team, designed to help you navigate some of the

Key Considerations for ADAS Brake Jobs

As a technician, you could likely carry out a brake job in your sleep, but with automotive technology constantly evolving, what used to be a straightforward service can now require some additional steps and considerations to ensure that your customer’s brakes are in good working order. This is especially true when performing brake service on

Considerations for Counter Professionals When Recommending Brake Pads to Electric Vehicle (EV) Owners

Counter professionals are often responsible for helping customers who may need some extra help purchasing the correct brake parts, so they must understand that brake pad recommendations should be specific to each customer’s vehicle type and driving applications. This is especially important as adoption of electric vehicles has increased in recent years and will continue

Enhancing Efficiency and Streamlining Operations: The Benefits of Utilizing Nexpart Multi-Seller for Repair Centers

In today’s fast-paced automotive repair industry, staying ahead of the competition is crucial for repair centers to thrive. One key aspect that can significantly impact operational efficiency and customer satisfaction is the availability of OE, Aftermarket, Heavy Duty & Salvage parts. Here are just a few advantages of incorporating Nexpart Multi-Seller, a cutting-edge parts ecommerce

The Answer to All Your RTV Sealant Needs? It’s Reinzosil® by Victor Reinz®

Whether you tackle occasional DIY projects or you work full-time in an auto repair shop, you probably have multiple tubes of silicone sealant lying around. And while RTV silicone is an ideal go-to product for a variety of jobs, there’s such an overwhelming assortment to choose from that it’s hard to know where to start.

What Causes Fuel Pumps to Fail?

Like most vehicle components, natural wear and tear is the unavoidable cause for parts replacement.  Fuel pumps are often out of sight and out of mind for most shop visitors. That’s because they are an as-needed repair and not typically a part of ongoing maintenance. Nevertheless, if you diagnose fuel pump failure, customers will want

Advanced Filtration Is Key to Vehicle Longevity

Let’s face it, we love our cars – and we drive a lot. According to statistics from the U.S. Department of Transportation, Americans drive more than 13,000 miles per year on average.  Although the miles continue to rack up on our cars and trucks, their overall shelf life keeps increasing.  Once upon a time, vehicles

Complete Pentastar Oil Adapter Fix

Engine Oil Filter Adapter: 926-959 Upgraded Aluminum Engine Oil Filter Housing with Oil Cooler and Filter Application Summary: Chrysler 2022-11, Dodge 2022-11, Jeep 2022-11, Ram 2022-12, Volkswagen 2014-11 The factory oil filter adapter on millions of OEM V6-powered vehicles often leaks oil when its plastic housing warps from harsh underhood conditions. As the plastic eventually degrades

Helping Customers Understand the Signs of Fuel Pump Failure

Fuel pump failures are never a one-size-fits-all diagnosis.  Different symptoms indicate different problems and often, the pump will still function—albeit erratically—as it fails. Explaining this to customers isn’t always easy, especially because many of them may not know that the fuel pump has more than one role. Shop owners and technicians can help customers understand

Warn Your Customers About Water Pump Failure During the Summer

Summer is an opportune time for automotive professionals to remind customers to keep an eye on the signs of a failing water pump.  As you know, extreme summer temperatures and added strain on vehicles from activities like long road trips can cause engines to become more susceptible to troubles from excessive heat, making the function

6 Signs It’s Time to Put Down the Pen and Ditch the Paper 

There’s no time to hesitate.  The surge in the aftermarket sweet spot — or vehicles in the six- to 12-year age range that will soon require significant repairs — reached 94 million in the first half of 2021, according to Experian Automotive. That total accounts for nearly 31% of all vehicles in operation.  That percentage

I Have A Website, So Why Do I Need Marketing?

Now that your website is up and running, how can you consistently engage with your customers and always deliver a positive experience? This can be done by taking a multifaceted approach through omnichannel marketing. With a little effort and all the right tools, you can outshine your competition and fill your bays in no time!