Closing Tool for Recommended Repairs Goes Digital
Your customer clicks on the link your service advisor just texted. The updated repair order at the end of the link confirms her worst fear: Your technician’s repair recommendations cost more than what’s in her bank account and all but eliminates whatever’s left on her high-balance credit card. That’s when she spots a button in
The Importance of Proper Spark Plug Torqueing
Whenever you install new spark plugs in your vehicle’s engine, there are some crucial considerations to keep in mind. For those who have installed plugs before, proper plug gapping usually comes to mind first. But another important factor in getting the most out of a new set of spark plugs is to precisely torque them
Choosing the Right Oil Filter for Each Import Car
One of the most fundamental and essential duties of an automotive maintenance shop is to protect engines. Changing the oil at the recommended intervals is an obvious starting point but taking extra care to choose the right oil filter is just as important as the oil itself. For owners of import cars, the right filter
Brake Fluid 101: What Does Brake Fluid Do? What is the Difference Between DOT 3 vs. DOT 4?
When you think about the braking system of a vehicle, you probably think about the major parts you see when removing the wheel: brake pads, rotors, calipers and maybe hydraulics. However, one of the most important parts of the system isn’t visible: brake fluid. Brake fluid comes in several formulations for different applications and plays
How Gapping Impacts Iridium Spark Plug Performance
Anyone installing new spark plugs needs to be mindful of the right gap for successful ignition and optimal performance. This gap, or the proper distance between the center and ground electrodes, can be found in each vehicle’s service manual. One of the main reasons to take extra care in this area is that spark plug
Repair and Upgrade Solutions for Early-Model Ford® Broncos®
The Ford® Bronco® is America’s original sports-utility vehicle, built for fun and distinguished by its toughness and durability. So when you need to upgrade or repair a Bronco, choose top-quality parts that match the rugged strength of these trucks. Specifically, the axle shafts, axle bearings, ball joints, and ring and pinion gearing in Broncos built
Earn Customer Trust with Ideal Spark Plugs for GDI Engines
One of the key factors for a shop’s success is its reputation for customer service. While you cannot change the way vehicles and parts are manufactured, you can offer confident recommendations to customers on which parts will work best for their needs. The use of Gasoline Direct Injection (GDI) engines has continued to grow across
Should Your Shop Carry a More Advanced Cabin Air Filter?
When drivers are on the road, they are being exposed to pollutants and allergens in the air. Onaverage, people spend over 300 hours in their car every year. It’s no wonder that the cabin air filter category is the fastest-growing segment of the automotive filtration industry. With drivers increasing their willingness to invest in a
Why Fuel Pumps Fail
Detecting Fuel Pump FailureOver time, OE fuel pumps will inevitably wear out. A failing fuel pump delivers less fuel to a vehicle’s engine, the prolonged effects of fuel pump failure can develop into a significant vehicle setback. The three key signs of fuel pump failure include: Hesitation during acceleration Rough idle A vehicle that will
Controlling Airborne Contaminants in Your Vehicle
Whether you’re an automotive professional or a DIYer, oil changes are one of the first basic maintenance jobs you learn. This is a relatively simple and routine task, and customers understand that is vital to protecting your engine and extending its life. Oil changes are something that every driver must do at regular intervals, so
Dodge®/Ram® Cummins® Turbo Diesel Engine Repair Solutions
Known for their versatility and toughness, diesel engines are the first choice for many truck owners—and among those engines, Dodge®/Ram® Cummins® turbo diesels consistently rise to the top of the pack. Since 5.9L engines produced between 1991 and 2010 provide reliability you can count on, don’t trust their repairs to anything less than top-quality service
Choosing the Right Oil Filter for Each Import Car
One of the most fundamental and essential duties of an automotive maintenance shop is to protect engines. Changing the oil at the recommended intervals is an obvious starting point, but taking extra care to choose the right oil filter is just as important as the oil itself. For owners of import cars, the right filter
