Andrew Markel
Key Programming

You might think that key programming is a job for a locksmith or specialist, but the market is changing.

ECU Reflashing

Reflash procedures are not getting any faster.

BMW Telematics – Has It Really Been 25 Years?

The first step into the connected future took place in 1998 with “BMW Telematics” and the BMW Assist package.

BMW X3 E83 Brake Job

BMW’s first attempt at a crossover SUV is what they call a Sports Activity Vehicle (SAV).

Drilled and Slotted Rotors

There’s real science behind the location of holes, slots and grooves in today’s brake rotors. Plus, they look great too.

Strut Sales

It all comes down to educating the customer about the benefits and asking for the sale.

Managing Mercedes-Benz Inflation Assumptions

Mercedes-Benz and other German vehicle manufacturers make the assumption that people here in the U.S. adjust their tire pressure for the number of people in the vehicle and for the speed at which they intend to drive.

Putting Yourself First For Safety

Policies and procedures are only as good as those following them.

BMW Transfer Case Service

The transfer case is a rather unique design in the way that it operates a clutch pack mechanically, not hydraulically.

Carbon Deposits and Direct Injection Engines

The primary cause of these problems is that fuel and added detergents are not hitting the back of the intake valves.

VW E-Golf Service Potential

The 2015-2019 Volkswagen E-Golf was a vehicle introduced in the U.S. to satisfy the state of California’s requirement for zero-emissions vehicles. Unlike many one-off electric vehicles from FCA, Ford and GM, the E-golf was offered nationwide. Only about 20,000 E-Golfs are on the roads, but the E-golf remains an excellent example of the EV service opportunities

BMW ADAS Systems Lane Departure Operation and Calibration

ADAS systems have changed throughout the years.