MODELS:

• 2006-2009 Fusion 

• 2007 Zephyr

• 2007-2009 MKZ

• 2006-2009 Milan

 

ISSUE:

Some vehicles built before 8/5/2008 may exhibit a popping, rubbing, grunting, squeaking, crunching or creaking type noise from the front strut mount when going over bumps, while driving at 1-10 MPH and/or during parking lot maneuvers. Typically, the noise is heard in the front outboard wheel while turning at low speeds. This noise may be caused by the jounce bumper rubbing against the dry strut plate.

ACTION:

Follow the Service Procedure steps to correct the condition.

SERVICE PROCEDURE:

1. Raise the vehicle.

2. Remove front shock absorber and spring assembly.

3. Disassemble the shock absorber and spring assembly.

4. Apply silicone brake caliper grease and dielectric compound around the upper and lower contact surfaces of the shock absorber piston bounce bumper. 

5. Repeat the procedure on the other side of the vehicle.

6. Lower the vehicle.

 

Courtesy of Mitchell 1.