customer service Archives - Page 5 of 11 - Import Car
Audi EVAP Case Study

Let’s look at some of the things that you should know about Audi EVAP systems before trying to tackle such a repair.

Key Programming

Three situations might require key programming capabilities at your shop.

MINI Turbo Service

With more than a million MINIs on the roads, a lot of opportunities exist for shops to service brakes and chassis.

Why Are Cars So Expensive to Fix?

A combination of everything people require makes vehicle repairs so expensive.

Check Out The December Digital Edition Today

The December issue includes technical and management content and is free to download and read.

VW Key Programming

What do you do if the keyless entry remote won’t unlock the doors, or if the key won’t start the vehicle?

VW Spark Plug Replacement

There are a few things you should know about a VW TSI spark plug service.

Battery Charging and Programming Diagnostics

Temperature changes how the battery discharges and the amount of current that can be delivered.

VW Intake Manifold

Some owners of VWs & Audis have experienced performance or drivability concerns tied to faulty intake manifolds.

MINI Belts

If you need to replace the belt or water pump, you need to disengage the tensioner.

Solving Mystery BMW Diagnostic Trouble Codes

Something as simple as checking the DTCs can go off the rails when the code isn’t translated properly by your scan tool.

BMW N54 Turbo Problems

Here are some common problems or failures that you should be on the lookout for.