Selling Services...Riding on Air - Or Not: Servicing Air Suspensions

Selling Services…Riding on Air – Or Not: Servicing Air Suspensions

Air springs and electronic ride controls provide a cushy, boulevard ride, but the ride doesn’t last forever. All air suspensions share a common vulnerability: air leaks. And when a system can no longer hold air, it goes flat.

When an air ride suspension system goes flat, it can be very expensive to fix. OEM parts are sky high and may not even be available for some of the older applications. Remanufactured and new aftermarket electronic air struts and compressors can provide a more cost-effective alternative for those who want to retain the full functionality of their air ride suspension. The other option is to replace the original air springs and/or electronic struts or shocks with a conversion kit that includes conventional coil steel springs with ordinary struts or shocks.

CONVERSION KITS
On a Lexus, the OEM air struts list for $1,100 per wheel! If the compressor also needs to be replaced, the parts bill alone is around $5,800. By comparison, a conversion kit for this vehicle typically sells for less than $800 and includes struts for all four wheels.

Make sure the customer understands how this conversion will change the ride quality of their vehicle. Chances are the spring and shock combination will feel very aggressive to some drivers. One other change that is usually required when converting an air ride suspension is to disable or “fool” the system module. Procedures vary depending on the application, but may require removing a fuse, cutting a wire or splicing a resistor into a strut wiring harness to trick the module into thinking a solenoid or height sensor is still there when it is not. Make sure to review the conversion kit’s instructions or check other sources like manufacturer TSBs. Not following the proper procedures can effect other systems controlled by the body control module.

AIR RIDE BASICS
With an air ride suspension, hollow inflatable rubber bags (air springs) are used in place of ordinary coil steel springs or leaf springs. The rubber bags are flexible and have a certain amount of give, so they help absorb and dampen bumps to better isolate the suspension from the vehicle’s occupants. Air springs also provide a variable spring rate and offer increased stiffness the more they are compressed.

On some vehicles, an air bladder is incorporated into a strut or shock to provide additional dampening and/or ride height control. Air shocks are one such example, and are often used on the rear for automatic load leveling. On some applications, a strut may have both a conventional steel spring with an additional air bladder on top to vary ride height and/or spring stiffness. On many applications, the air ride system may remain active for a certain period of time after the engine has been turned off. The system continues to monitor ride height and may make corrections by adding or venting air as needed. There may be a built-in delay so the corrections do not occur immediately when the occupants exit the vehicle or unload the trunk.

Understanding the operating logic of an air ride suspension system is important when trying to make a diagnosis because all of these systems are different. If you don’t understand the logic, you can’t always tell if the system is functioning correctly or not.

AIR RIDE PROBLEMS
Air suspension problems fall into one of three categories:

  • Electrical – Problems with the height sensors, air spring solenoids, module control circuit, compressor relay, compressor or vent solenoid. These can be isolated by using the system’s self-diagnostic procedures (if available) and various volt/ohm checks. Service consists of replacing the faulty component or wiring, or readjusting the height sensors.

  • Air supply – Leaky or obstructed air lines, faulty compressor or spring solenoids. Diagnosis is made via the self-test and visual inspection. A bad compressor or solenoid must be replaced, but damaged air lines can be repaired by splicing.

    One of the leading causes of compressor failure is air leaks (usually in the air springs or lines). If the compressor is constantly running, it’s going to work itself to an early death. If you’re replacing a compressor, the dryer should also be changed to protect the new unit from moisture.

  • Air springs – Leaking, damaged, deflated or unfolded springs. Damaged springs must be replaced as an individual assembly (replacement in pairs is not necessary with air springs). If unfolded, the spring must be carefully inspected for cuts or cracks before it is reinflated.

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