Doug Kaufman, Author at Import Car
Don’t Miss The April Digital Edition of ShopOwner

The April issue includes technical and management content and is free to download.

What Constitutes A Quality Wheel Hub Assembly?

Discover key factors to consider for quality hub assemblies and how they impact vehicle performance and longevity. Sponsored by The Group Training Academy.

Needs Come First When Choosing Aftermarket Or OE

It’s essential to understand the differing needs of manufacturers, shops, technicians, and consumers.

Service Opportunities Still Exist With EVs

Like all ICE vehicles, you need the correct tools, parts and to follow the proper service procedures when servicing EVs. This video is sponsored by The Group Training Academy.

Selecting the Right Oil for your Customers Engine

Learn how to educate customers on the importance of OEM specifications and premium lubrication for their vehicles’ maintenance needs.

Success Means Investing In More Than Equipment

Todd Baldridge measures success by how well his team benefits from being together.

Now Available – March’s Digital Edition of ShopOwner

The March issue includes technical and management content and is free to download.

Understanding What Antifreeze/Coolant Actually Does

Today, each manufacturer has its own formula for best results in their vehicles. This video is part of the Group Training Academy.

How The Vehicle Cooling System Functions

Here’s what to know to clarify cooling questions you’re asked at the service counter. This video is part of The Group Training Academy.

Adapting To Enduring Expectations 

Where we once provided business and technical information in a monthly print magazine, we now have daily newsletters and on-call websites to help spread the message of quality service.

Now Available – February’s Digital Edition of ShopOwner

February’s issue includes technical and management content and is free to download.

What Constitutes A Complete Brake Job?

Complete, safe brake jobs are key. This video is part of the Group Training Academy.