Is your waiting room a welcoming reception area or place people can’t wait to get away from? Doug Kaufman explains what you should look for to gauge how your customers feel. This video is sponsored by the MyPlace4Parts Studio.
Find out why Jim Franco is as energized as ever about the business opportunities he sees in the market today.
Upon celebrating his 80th birthday and 64 years in the automotive aftermarket, Jim Franco is as energized as ever about the business opportunities he sees in the market today. As president and CEO of Autologue Computer Systems, Jim has been in the software industry since the mid-80s and has seen a huge technological evolution--not only on the parts side but also the hardware and software side. While some may lament the changes that have been made, especially over a 64-year-career, Jim approaches it with gusto and believes others should, too.
Damaged, clogged, or corroded fluid coolers shorten the life of any vehicle. Sponsored by The Group Training Academy.
As vehicles last longer, the chances fuel lines will spring a leak are increasing. Sponsored by The Group Training Academy.
HVAC control modules may fail when the contacts and switches become inoperable. Sponsored by The Group Training Academy.
Prepare now to reassure your customers that your skills are up to the challenge. Sponsored by The Group Training Academy.
The September issue includes technical and management content and is free to download and read.
NCAs restrict workers, hinder innovation, and impact employment options.
The August issue includes technical and management content and is free to download and read.
Learn about the service opportunities that come with the arrival of EVs. Sponsored by The Group Training Academy.
