Mitch’s World: How Could that Happen?
That’s the question we were asked…over and over and over again. “How could that happen? How could it be the wrong part? I bought it from the dealer and they were identical; I checked it myself!” Well, you’ve probably already figured out that they weren’t identical, because if they were, there wouldn’t be much to
Tire Tech Tip: Selling Nitrogen can Pump up Profits
For the past five or so years, suppliers of nitrogen-inflation equipment have made serious claims. Compared to moisture- and dirt-laden compressed air, nitrogen – a dry, inert gas – runs cooler, does not permeate through rubber as quickly and does not cause rust to develop on steel cords, expensive wheels or tire pressure monitoring sensors. The result is better fuel economy, more consistent inflation pressure, longer tire life and increased safety, advocates say.
Brake Myths: ABS/ESC & Replacement Brake Pads
At most shops, the person ordering brake pads is given the choice of a several levels of brake pads. The good, better and best marketing is sorted out by price and brand rather than solid engineering data. Sometimes the tech has no choice when the choice is dictated by a supply relationship for friction materials.
Troubleshooting MIL Issues: OBD II & “CAN” Scan Tool Diagnostics
The Malfunction Indicator Lamp (MIL) is one of the most misunderstood warning lights on vehicles today. Most motorists have no idea what the light means or why it’s on. Some think the MIL light is an oil change reminder light. Others realize something must be amiss to cause the light to come on, but don’t
Selling Services…Riding on Air – Or Not: Servicing Air Suspensions
Air springs and electronic ride controls provide a cushy, boulevard ride, but the ride doesn’t last forever. All air suspensions share a common vulnerability: air leaks. And when a system can no longer hold air, it goes flat. When an air ride suspension system goes flat, it can be very expensive to fix. OEM parts
Diagnostics Through CAN Networks
Since model year 2003, a growing number of domestic and import vehicles have been built with a new onboard communications protocol called CAN (Controller Area Network). CAN is essentially an engineering standard for how computers and modules talk to one another via the serial data bus in a vehicle’s wiring system. It’s a high speed
The Future of Diagnostics Is In The CAN
Since model year 2003, a growing number of domestic and import vehicles have been built with a new onboard communications protocol called CAN (Controller Area Network). CAN is essentially an engineering standard for how computers and modules talk to one another via the serial data bus in a vehicle’s wiring system. It’s a high-speed standard
2006 Volkswagen GTI – All the Essentials of the Original Hot Hatchback and More
With the 2006 all-new GTI, Volkswagen is offering the fifth generation, or complete redesign, of this historic model. The "Mark 5" edition, as it is referred to by Volkswagen internally and by true GTI enthusiasts, continues the automaker’s reputation of providing affordable German engineering with distinct European styling and high-value equipment levels.
Weather Report
Today’s forecast is hot — damn hot with sprinkled patches of grease, burns, scrapes and fussy service managers. Does this sound like your shop in the summer? The alternative calls for waaaay cold with reports of numb fingers and aching feet and toes from standing on ice-cold concrete for eight hours at a time. The
Shock Replacement Option Require a Proper Assessment of Customers’ “Ride” Expectations
Shock absorber replacements are unique because they represent a big ticket, high profit margin, low liability sales opportunity that happens at least once or perhaps twice during the normal service life of a typical vehicle. Modern shock absorber design is also becoming much more sophisticated than it was just one short decade ago. In conventional