3 Simple Steps To Selling More TPMS
It is safe to assume that by the time your customer gets to your shop with a TPMS light on, they are already frustrated and stressed – frustrated that there is a warning light on their dashboard that they don’t recognize and stressed that they don’t know what it will cost or how long it will take to fix it. From the very first step into your shop, your team has a lot of damage control to do. Here are three small things your team can implement today to ensure a positive TPMS service experience that will equate to more TPMS sales.
Turning The Page… What We Know Isn’t What We Need To Know
Looking into 2018, it doesn’t take any leap of logic to see that the average import vehicle is becoming more reliable. The net effect is that the average import shop probably won’t see as many electronics-related pattern failures during the vehicle’s first 100,000 miles as it did a decade ago.
Shop Profile: Foreign Affairs Auto In West Palm Beach, Florida
While change can be good, and some might say inevitable, sticking to what’s worked for nearly 35 years is probably a good idea. Foreign Affairs Auto has served the European car owners in the West Palm Beach, FL, area since 1982, and General Manager Jonathan Ortiz says a focus on the customer has always served the shop well.
Wheel Alignment On Toyota Trucks (Part 1)
Tires are an integral part of modern steering and suspension systems, not to mention they are often an equally integral part of modern safety features like anti-lock braking systems (ABS), electronic stability control (ESC), active braking and lane-change warning systems.
Import Insights: Mercedes-Benz (January 2017)
Mercedes-Benz releases the newly-redesigned GLA series, with Active Brake Assist and Attention Assist standard. Also introduced is the E-Class Coupe, featuring a 3.0L V6 biturbo engine and Distance Pilot DIstronic.
Tire Scrub Diagnostics
Give him an unusual tire wear complaint, and he’ll give you a tire wear problem that begins and ends at the steering knuckle, says Gary Goms, who adds that diagnosing a “green-zone” camber problem requires an understanding of steering geometry far beyond what a basic knowledge of camber, caster and toe angle can solve.
PCM And CAN Bus Communication Diagnosis
Although CAN bus was introduced by Mercedes-Benz during the early 1990s and adopted by many European manufacturers, many domestic and Asian auto manufacturers waited until the 2004 model year to introduce CAN bus in their lower-end, bread-and-butter vehicles.
Honda Pilot Alignment Specifications (2003-2008)
Aligning the 2003-2008 Honda Pilot is not difficult. The first-generation Pilot shares the same suspension design as the Odyssey and rear suspension design with the Accord. The Pilot is the largest vehicle Honda manufacturers, and has no TSBs issued for alignment or tire-wear problems. Most TSBs for these vehicles focus on steering column noise, but the majority of these are for a limited number of vehicles only.
Variable Valve Timing
One of the ways automakers squeeze more horsepower and torque from an engine is by adding variable valve timing (VVT) to the valvetrain. A conventional camshaft has fixed valve lift, duration and timing; so, the grind is always a compromise between fuel economy, performance and emissions. But with VVT, duration, valve overlap and timing can be changed on the go to optimize engine performance at different RPM, loads and operating conditions.
BMW E65-E66 Air Ride Diagnostics
For the BMW 7 Series E65/E66 manufactured between 2001-’08, engineers went with an innovative rear air ride system. The Dynamic Drive system that uses active anti-roll bars to keep the vehicle level was standard on these models. Some of these vehicles have optional Electronic Dampener Control (EDC) that tunes the compression and rebound of the dampener to the movement of the wheels and body for the best possible ride.