Century Strong: Crow-Burlingame Is Celebrating Its Centennial
In the nation’s heartland, strong relationships are the foundation of a healthy business. For Steve DeLancey, store manager at the Bumper to Bumper/Crow-Burlingame store in Springdale, Arkansas, it’s been “all about relationships” since he started with the company in 1984 as a counterman.
Maintenance Matters: What Winter Can Do To Battery Life
Being proactive about taking care of your customers with dying or dead batteries is essential this time of year.
Maintenance Matters: Visibility Is The Top Safety Concern
It doesn’t matter how much emphasis you put on the condition of a vehicle’s components – if the driver can’t see what’s in front of him or her, safety will absolutely be compromised.
Maintenance Matters: A Tire In Winter
In much of the country, all-season tires are the go-to choice for drivers. They offer reliable, consistent performance in a variety of road conditions. However, increasingly, “all-weather” tires are becoming the popular choice.
Winter Service: Can You Forecast A Flurry Of Sales?
As the days grow shorter and the air gets cooler in much of the United States, many drivers will continue to put off vehicle maintenance.
Nissan Titan Rear Axle Service
The 2004-2015 Titan was Nissan’s first attempt at a full-sized truck for the North American market. It could be ordered as a fleet truck or as a fully optioned 4×4.
How Import Brake Formulations Changed Service
A brake pad may require up to 20 different raw materials.
Solving 2014 Toyota Tacoma Cooling System Sensor Codes
The test monitor reads all relevant serial data parameters passing through the ECM.
Honda LIN Line Controlled Charging Systems
On most 2008 and newer Honda models, there is a battery sensor attached to the negative battery terminal.
What Does The Customer Need?
If I have not been direct enough about that in the past, let me be so now. What you repair, how often you perform maintenance, typical component failures and the motivating reason for owning a vehicle have already changed.
Scare Tactic Training
I have been developing and hosting training webinars lately with manufacturers and parts distributors on a wide variety of topics, including new technologies. The most challenging aspect of developing training is to avoid the “doom and gloom” scenarios, says Andrew Markel, director of content.
Winter Vehicle Maintenance
Winter brings with it the excitement of the holidays, the opportunity to engage in invigorating outdoor activities and the chance to wear ugly sweaters that would be shunned any other time of the year. For much of the country, winter also brings potentially hazardous road conditions, meaning your shop should be planning now to help your customers safely weather the season.
