The Key To Calculating Monthly Sales Goals
Far too many shop owners will set an annual sales goal, and then simply divide that number by 12 to set their monthly goals. However, since this approach does not take the number of work days in each month into account, it is not the way that you should be setting your monthly goals, especially
Community Involvement Will Help You Grow Your Business
Part of your advertising and marketing program needs to incorporate community involvement, whether it’s with local business groups, church functions, the local chamber of commerce or other local organizations. The community needs to know who you are and what you offer. Make it a point to network with business people to help promote local business
The Hybrid Shop Announces Free Hybrid Training Day For Shop Owners During SEMA
The Hybrid Shop (THS), a growing international network of dealers committed to providing expert care for hybrid-electric vehicles (HEVs), will host a complimentary Hybrid Training Day event for shop owners during the SEMA Show 2014 in Las Vegas, in partnership with independently-owned tire and auto service company Ted Wiens Tire and Auto Centers. The Hybrid
AVI Releases New Live Stream 7 (LS-7) Event
Save This Date: On Wednesday, Sept. 10, Customer Service expert Bill Haas will teach a FREE live, online course called “Service Selling Skills – Close One More Job.” In this course from Automotive Video Innovations (AVI), Haas emphasizes the importance of good customer service skills and shop relationships in order to make the customer feel
Wells Vehicle Electronics Releases Video Case Studies Covering Mass Air Flow, Variable Valve Timing Diagnostics
The technical services team at Wells Vehicle Electronics has released two in-depth video case studies covering mass air flow (MAF) and variable valve timing (VVT) diagnostics. Available in English and Spanish, the new videos join more than 40 other free diagnostic case studies available through the company’s website and the “WellsTech” YouTube channel. Produced in
Gates Offers New Spanish Online Training Program
The Gates Corp. has unveiled a new, free online training program for Spanish-speaking aftermarket professionals in the U.S. The program, “Acelera Tu Conocimiento” provides valuable education for this audience to help them to improve the quality of repairs. “Acelera Tu Conocimiento” is a video training program that provides information on vital automotive maintenance procedures. The
Mitchell 1 To Hold This Year’s Final Shop Management Workshop In Nashville, Tenn.
Mitchell 1 will hold this year’s third and final Shop Management Workshop, Oct. 9-11 in Nashville, Tenn., at the Gaylord Opryland Resort and Conference Center. The training is designed for shop management software users who want to learn more advanced capabilities, better methods, shortcuts and new features. The two-day training session guides users through all
My Shop Is Slammed
In a typical opening conversation with a service adviser last week I asked “how is the shop doing.” His response was “the shop is slammed … I can’t take another thing in, not even an oil change!” I asked how he came that conclusion … “The techs all have work”, was his reply. “How much
Want To Improve Customer Retention And Increase Sales?
Every car that’s in your shop today will need service and repairs in the future. True? So, the question is: Will they come back to you? Here are a few tips you can apply during the customer visit to increase sales and get your customers to return to you: • Make sure that you review
Mitchell 1 Offers Live Training Sessions
Auto service professionals who would like assistance mastering Mitchell 1 solutions such as ProDemand can now join live training sessions that are offered through the new Get2Know Training Center section of the Mitchell 1 website.
NASTF Meeting Tackles OEM And Aftermarket Topics Of Today, Tomorrow
The NASTF meeting, held twice annually at locations where technicians gather, is a studio event broadcast internationally on the association’s YouTube channel and is available there as a recorded event for future viewing.
New ATRA Transmission Guides Available Now From AVI
Automotive Video Innovations (AVI) is excited to announce the addition of nearly 50 new repair manuals from the Automatic Transmission Rebuilders Association (ATRA). These in-depth technical guides were created by ATRA members, who adhere to a strict standard of honest, professional service.