service advisors Archives - Import Car
BMW Adaptations

Let’s look at five common adaptations for late-model BMWs, and what you should know before you start a repair.

BMW Water Pumps

Take a closer look at this water pump, how to replace it efficiently, and what other components should be replaced with it.

Key Programming

Three situations might require key programming capabilities at your shop.

Audi Alignment & Calibration

As models get more luxurious, features like air suspension and adaptive cruise control can make the alignment more complex.

Learn To Advise Customers, Not Just Sell Them

Service advisors are a liaison between the tech and the customer. This video is sponsored by The Group Training Academy.

BMW N54 Turbo Problems

Here are some common problems or failures that you should be on the lookout for.

Understanding Key Programming

You might think that key programming is a job for a locksmith or specialist, but the market is changing.