Ken-Tool Announces ISO 9001:2008 Certification
On Dec. 9, 2014, Ken-Tool became certified with the current ISO 9001:2008 standards for quality management systems. ISO is the world’s most widely used quality assurance procedural guidelines, and lays the groundwork for an organization’s development of a uniform set of procedures to establish, monitor and ultimately control product or service quality. Doug Romstadt, president
Timing Chain Failures on 2.0L, 2.5L Import Engines
Last month, we looked at the timing chain setup on the Audi 3.2L engine and saw how a lack of oil changes can adversely affect the tensioners and cause engine failure. We’ve also seen similar issues with the timing chain setups on the 2.5L 5-cylinder BGP engine that came out in 2005, and the 2.0L
No More Free Tire Rotations!
Tire rotation is a cornerstone of vehicle preventive maintenance and tire longevity. It is a well-proven fact that tire tread life can be greatly enhanced by regular and timely tire rotation. During rotation, each tire and wheel is removed from a vehicle and moved to a different position to ensure that all tires wear evenly
Federated Shop Of The Year: Brighton Auto Service
From Shop Owner magazine In an age of social media and constant connectivity via smartphones, who you know can help make or break your business. Just ask Bill Wasylyk, Bobby Lee Keeney Jr. and Eric Muir, co-owners of Brighton Auto Service in Brighton, Mich. Their long-standing association with Federated Auto Parts has played an integral
GearWrench Launches Street Team, a New Mobile Driver Program
GearWrench, a premier hand tool brand from Apex Tool Group, has announced Street Team, a new program that gives independent mobile distributors the support of an established tool brand without the restrictions of a franchise. “Response to the program is strong and we are already exceeding early expectations,” said Paul Steinweg, director of marketing for
Mazda6: Data Gathering Is Critical To Your Alignment Diagnosis
About a year ago, I got a request from a private vehicle owner to help diagnose a steering problem on a 2010 Mazda6 iSport. Given the power of the Internet, it seems that this person had somehow discovered one of my older Diagnostic Solutions columns on alignment problems. While I’m not fond of dealing with
The Best of The Best: Tales From the 2014 Vision Hi-Tech Training & Expo
I try to attend the Vision Hi-Tech Training & Expo every year, take some classes, browse the Expo, and meet up with some old friends. Classes range from hybrid service, scope and scanner reading, diesel and gas engine driveability, to shop management. Some of the top instructors gather at this convention and put together some of the best classes I’ve ever attended.
Dan Freeman, Industry Veteran of 50 Years, Takes a Look Back & A Look Ahead
A Cleveland, OH, native, Dan’s career began in 1964 working with his father who was in the wholesale/retail tire business, leasing space in a large discount store and selling passenger and truck tires. Fast-forward 50 years, and Dan, who’s been at the helm of Automotive Parts Associates (APA) for 25 years, looks back on his storied and successful career, and looks forward to giving back to the industry in his well-deserved retirement that begins later this month.
Penray Offers System-Specific Installer Service Kits
Penray Installer Service Kits are designed for professional use only, taking advantage of the tools, techniques and expertise found in professional repair shops. As such, they provide an attractive profit opportunity for the service shop, while offering substantial value and protection, the company said.
Diagnosing Hyundai Wheel Bearing Failure
While wheel bearing noise is one of the toughest problems for the customer to describe, it’s not unusual for it to come on so gradually that the customer may not even notice it until you mention it after an unrelated road test. Many times, the customer complaint will send you down the wrong path if you let it.
