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Performance Upgrades: Tuning, Tweaking & Boosting Your Way to New Profits

The import performance market offers a unique service opportunity for you. Import vehicle owners are accessorizing their vehicles like never before, and many are buying aftermarket performance parts in record numbers. Though many of these parts are sold to people who can install the parts themselves (things like wings, spoilers, lights, big bore mufflers, etc.),

Timing Belt Replacement: Safeguarding Your Customers’ Vehicles From Major Engine Damage

Although better materials and manufacturing technology have extended the timing belt replacement intervals on many nameplates, timing belt replacements remain one of the most profitable scheduled maintenance services. They continue to be profitable because many other scheduled services like spark plug replacements, filter replacements, coolant changes and transmission fluid changes can be packaged with a

Piston Technology: To Power Today’s V8s

The performance piston business today is hot thanks to a strong racing market and the introduction of new OEM engine families such as Chevy’s LS1/LS6 V8s, Ford’s 4.6/5.4L V8s and Chrysler’s Hemi. Piston manufacturers are introducing new performance pistons for all of these applications as well as refining existing piston designs to reduce weight, and

Bosch to Aid Hurricane Relief Efforts

Bosch recently announced that it will pledge $100,000 to support relief efforts from the aftermath of Hurricane Katrina in the Gulf States region. In addition, the company will match dollar-for-dollar contributions made by Bosch associates to the American Red Cross.

Rotating Electrical Parts Back to the Seller

Fighting the Urge To Return Electrica Components

Customers for Life: The Key to Earning Customer Loyalty and Trust

Nothing about your business is guaranteed. The number of repair orders you write each day, the number of vehicles you service per month, the amount of money you’ll spend on tools, equipment and supplies, the amount of time you’ll spend working on and in your business, or your year-end profit. You know all too well

Marketing Mufflers: Muffler Replacements Are a Fast, Easy Way to Improve Your Shop’s Bottom Line

Have muffler inspections become a low-priority undercar service in your shop? With the introduction of stainless-steel exhaust systems into the import market, it’s easy to forget that muffler and related exhaust parts sales are still a lucrative service that can enhance any profit and loss statement. Muffler replacements can be profitable at any skill or

Searching for the Diagnostic Path

Most recently, I’ve found myself dealing with an increasing number of random, multiple-code complaints that involve computer operating strategies and networking communications issues in which the multiple trouble codes or DTCs tend to be symptomatic, rather than indicative, of a component failure. A basic illustration of what I’m talking about is a simple DTC 44,

Muscling in on Restoration & Performance Work: Part 1

As automotive technology continues to become more complex with each new model year, you may be longing for the “good ol’ days” when engines had carburetors and distributors but no sensors, fuel injectors or computers. Most driveability problems were fairly simple to diagnose and only required a trained ear and a few basic tools. Alas,

Your Business is a ‘People’ Business

As providers of high-quality, efficient repairs on import nameplates, you are also discerning buyers of premium parts, tools and equipment, purveyors of optimal customer service and smart businesspeople, so the way you run your business and your impressions of the marketplace truly make an impact. A recent readership study of ImportCar readers asked, “Do you