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Selling Services: Shock & Strut Replacement

The primary purpose of a shock absorber (or strut) is to control suspension movement. This is done by a piston moving fluid through a series of valves within the shock or strut housing. The valves control the damping rate of the shock throughout the travel of the piston. The damping characteristics are engineered to complement

Tech Update: The 10 Commandments for Selling Shocks & Struts

“143” alt=”” align=”right” /> Look for signs that the units might be leaking oil, such as the accumulation of road grime or the presence of oil inside the boots and dust shields. Also keep an eye out for “witness marks” that indicate the suspension might have bottomed out recently. Make sure all bushings and hardware

Toyota’s 50 Years in the Limelight

Hollywood, CA — What began as a barely viewed Halloween “premier” at a little independent dealership in Tinseltown has really grown into a “blockbuster” for the aftermarket. On Oct. 31, 1957, Toyota Motor Sales U.S.A, opened its American headquarters in a former Nash Rambler dealership in Hollywood. Nine months later and going on sale in

Hunter’s New WinSI Inspection Lane Software Adds Service, Sales and Management Capabilities

The next generation of WinSI software for Hunter’s PC-based automated brake, sideslip and suspension systems introduces five new or upgraded capabilities that expand the systems’ service, shop management and merchandising capabilities. An upgrade version of the software is available for shops with Hunter PC-based Inspection Lane equipment already installed.

Tech Feature: Reasons for Piston Replacement

Though pistons can often be salvaged when rebuilding or remanufacturing an engine, sometimes they have to be replaced. The original pistons may have worn or damaged ring grooves, wrist pins or skirts, or they may have cracks. New pistons may also be necessary if the cylinders have too much taper wear and the block has to be bored to oversize. Or, maybe you just don’t want to reuse the original pistons if you’re building a performance engine or a high load engine like a diesel light-duty pickup truck.

NAPA Chassis Training Clinics Teach Technicians to Diagnose and Repair Chassis and Suspension Systems

NAPA Chassis recently held a four-day class August 27 – August 30 at its training center. Participants were provided with tips and techniques by NATEF certified instructors to identify and solve problems while diagnosing and repairing late-model chassis and suspension systems.

OTC Introduces Complete Line of Cam Tool Kits for the GM Vehicle Family

OTC, a business unit of SPX Corporation, is proud to introduce its new line of GM Cam Tool Kits used specifically for servicing timing belts, chains, head gaskets, or completing valvetrain repairs and even water pumps on GM vehicles.

Selling Services: Handle Muscle-Car Horsepower with Complete Suspension Upgrade Packages

In the current import market, performance-modified vehicles known as sport compacts are finding themselves equally at home at local road courses and drag strips as they are on city streets. While the most popular hot-rod imports were originally designed to squeeze the last mile out of a drop of regular gasoline, these gasoline-miserly vehicles may

Get it Straight

Customers these days are pickier than ever about the work performed on their vehicles —and an alignment isn’t an exception. If customers aren’t satisfied with how their cars ride, steer and handle after driving them out of your shop, you’ll likely see those customers again — for the redo. What follows are some simple steps

Internal Injuries: Reasons for Piston Replacement

Though pistons can often be salvaged when rebuilding or remanufacturing an engine, sometimes they have to be replaced. The original pistons may have worn or damaged ring grooves, wrist pins or skirts, or they may have cracks. New pistons may also be necessary if the cylinders have too much taper wear and the block has