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News Update

tchell 1 offers OnDemand5 UPDATE Mitchell 1 announces the availability of its OnDemand5 Manager/ Manager Plus, Version 5.9, which gives installers the ability to look up and transfer NAPA parts to their management system work orders with just a few, simple clicks of a mouse. Current users of Manager/ ManagerPlus will receive a free upgrade

Tech Tip: Ford Pickup Upshifts Below 15 mph

A 1989-’95 Ford pickup equipped with four-wheel drive and a manually shifted transfer case may upshift to third gear under 15 mph while in two-wheel drive. This may be caused by a false four-low signal at the controller.

Tech Tip: Catalytic Converters Play an Important Role in the Emissions-Compliant Engine

The design and function of catalytic converters has changed dramatically since their introduction in 1975. The first "two-way" catalytic converters were oxidizing-only designs that combined hydrocarbon (HC) and carbon monoxide (CO) with oxygen to form water vapor (H2O) and carbon dioxide (CO2). Oxidizing converters were originally manufactured in pellet bed or monolithic "honeycomb" styles. Currently, the monolithic style has proven to be the most durable.

Management: Who Will Fix the Cars in Five Years?

Recently, I was asked to address members of the Chesapeake Automotive Business Association (CABA) on the topic, "Who will fix the cars in five years?" The challenge was to put together a 60-minute presentation that would answer the question and not offend the audience of shop owners and technicians.

Affinia Group to Award $36,000 in Scholarships to Universal Technical Institute Students

Affinia Group Inc. will award $36,000 in scholarships to students at Universal Technical Institute, Inc. (UTI), a nationwide provider of technical training for automotive, diesel and collision repair technicians.

Ford Powertrain Team Announces Expanded Call Center Service to Include Placing Orders

Ford Customer Service Division (FCSD) has launched an expanded Ford Powertrain Sales Call Center located in Dearborn, MI. Now, independent installers will be able to order Ford and Motorcraft new and remanufactured engines and transmissions through the Call Center.

Perspectives: Who Will Fix the Cars in 5 Years?

Recently, I was asked to address members of the Chesapeake Automotive Business Association (CABA) on the topic, “Who will fix the cars in five years?” The challenge was to put together a 60-minute presentation that would answer the question and not offend the audience of shop owners and technicians. Skip Potter, the executive director of

Service Guide: F-Series New Model 2004

A bold new look and some subtle changes probably best describe the 2004-and-up Ford F150. To the technician, it is the subtle changes that he or she needs to be aware of. Starting with the 2004 model year, Ford launched a new body style for the F150. The new body style truck is a new

Diagnostic Solutions: Catalytic Converters

The design and function of catalytic converters has changed dramatically since their introduction in 1975. The first “two-way” catalytic converters were oxidizing-only designs that combined hydrocarbon (HC) and carbon monoxide (CO) with oxygen to form water vapor (H2O) and carbon dioxide (CO2). Oxidizing converters were originally manufactured in pellet bed or monolithic “honeycomb” styles. Currently,

TDI Driveability: Carbon Plugging of the Intake System

Volkwagen has been selling diesel-powered cars in the U.S. for almost 30 years. Turbocharged versions have been available for 25. That is a lot of experience and a testament to the development of a reliable, efficient and durable powerplant. The introduction and development of the TDI (turbocharged direct injection) brought the VW diesel into the