Directions: Terms of Endearment
I’m sure many of you understand that when you are servicing some customers’ vehicles, it’s more than just their mode of transportation. It’s their “baby,” “darling” or ”buddy,” and to those owners, their vehicle is considered by them to be “alive.” So you probably already know that these customers are going to expect that you
Directions: Terms of Endearment
I’m sure many of you understand that when you are servicing some customers’ vehicles, it’s more than just their mode of transportation. It’s their “baby,” “darling” or ”buddy,” and to those owners, their vehicle is considered by them to be “alive.” So you probably already know that these customers are going to expect that you
Carley’s Corner: Gas Pains
gasoline in the Chicago metro area is averaging $3.19 a gallon. It makes the $2 a gallon gas we were all whining about two years ago sound cheap by comparison. So what can you do about it? Drive less? Americans depend on their vehicles for absolutely everything: going to work, school, church, shopping, doctor visits,
Carley’s Corner: Hybrid Hazards
Is E85 motor fuel a corny way to reduce American’s dependence on foreign oil? E85 is being touted as an eco-friendly, alternative fuel that can provide a home-grown solution to reducing our need for imported oil. E85 is a mixture of 85% ethanol alcohol and 15% gasoline. The alcohol is made primarily from corn, but
Getting Tanked: Flex Fuel Engine Modifications Allow for Alcohol-Based Fuel
In case you haven’t heard, Flex Fuel technology is really starting to take off in the U.S., becoming more popular in late-model vehicles than technicians may realize. If you haven’t had any training on these vehicles, you may find some of the technical changes OEMs have made to the engines will alter the way you
Technician Health and Safety: The Most Important Tool You’ll Ever Own
The life of an automobile technician is filled with many short- and long-term health hazards. The health offenses that I can recall throughout my career include: cuts to the hands, arms and face; burns on my hands and arms; flying debris in my eye; squirting fluid in my eye; breathing car-generated dust; breathing excess car
Tuning into Specialty Niche Markets
If you are thinking of expanding your shop to include restoration, performance modifications or even customizing ‹ now may be the time. There are plenty of niche market opportunities for your shop to go along with your regular business, provided there is an interest by you and your team. If you, the shop’s decision maker,
Creating the Right Alignment: Performing a Custom Alignment
Customer satisfaction. That’s the one thing you always want to achieve when you align a customer’s vehicle. Satisfied usually means no steering pull, no steering wander, no steering shimmy, no off-center steering wheel – and no comebacks! An alignment provides other benefits, too, such as reduced rolling resistance (which helps fuel economy) and reduced tire
News: New AAIA Chairman Caracci Lays Out ‘Positive Vision for the Aftermarket’
Broadview, IL – David Caracci, newly elected chairman of the board of directors for the Automotive Aftermarket Industry Association (AAIA), has laid out his “positive vision for the aftermarket as we work together to meet the challenges and potential of today and tomorrow.” As he assumes one of the most influential roles in the U.S.
Muscling in on Restoration & Performance Work: Part 1
As automotive technology continues to become more complex with each new model year, you may be longing for the “good ol’ days” when engines had carburetors and distributors but no sensors, fuel injectors or computers. Most driveability problems were fairly simple to diagnose and only required a trained ear and a few basic tools. Alas,