Skeeter’s Auto Service Takes Pride in Building Rapport with Customers
Skeeter Lothringer along with his wife Eraina and daughter Rona run Skeeter’s Auto Service in Cypress, TX. While the shop now employs 20 technicians working out of 32 bays, Skeeter’s Auto Service hasn’t lost the personal care it provides each customer.
DuPont Announces World’s Most Popular Car Colors
Silver gleams in first-ever DuPont global color rankings for 2009.
Shell V-Power ‘Fuel My Passion’ Online Contest Drives Consumers to Share ‘Love Stories’ About Their Rides
Enter to win a year’s worth of Shell V-Power Premium Gasoline and a 2010 Harley-Davidson Fat Boy Lo Motorcycle.
Captain Chesley ‘Sully’ Sullenberger to Keynote ASRW Events – NACE and CARS
The Auto Glass Replacement Safety Standards Council (AGRSS) in cooperation with ASA, NACE and CARS has announced that Chesley “Sully” Sullenberger III, the heroic pilot who masterfully landed US Airways Flight 1549 in the Hudson River earlier this year, saving 155 people, will serve as keynote speaker during the Opening General Session.
Directions: Diagnosing Automotive Technician Concerns
In order to help you better understand the makeup of today’s technicians, Underhood Service conducted a survey that focused just on the technician.
News: Bosch, ALLDATA Plan New Shop Productivity, Efficiency Solutions
Las Vegas — Robert Bosch LLC and ALLDATA announced at AAPEX that the two companies are planning new software solutions in the area of ECU diagnostics and repair/service information that will provide automotive service shops in the U.S. and Canada with a solution to increase shop efficiency and productivity. Availability is planned for 2009. The
Management: 10 Benefits Valued Most by Employees
As you work harder, smarter and faster to overcome the effects of the economic downturn, you need all hands on deck. Everyone at your shop needs to be working together toward a common goal – providing the highest quality repairs and top-notch customer service so that your shop’s car count continues to increase and profits follow along an upward path ….
10 Benefits Valued Most By Employees
As you work harder, smarter and faster to overcome the effects of the economic downturn, you need all hands on deck. Everyone at your shop needs to be working together toward a common goal — providing the highest quality repairs and top-notch customer service so that your shop’s car count continues to increase and profits
Directions: Positive Leads Toward Service and Sales
You may be seeing another “positive” service-related trend in your shop — increased battery sales. Some market analysts are predicting that battery sales in cars and light trucks will grow, as more vehicle batteries are dying young. As you already know, car batteries normally need to be replaced about every three to five years, depending
OTC Releases TPMS Advisory
The gateway to safe and reliable tires fundamentally begins with TPMS education. Many studies show that the majority of cars on U.S. roads are operating on tires inflated to only 80 percent of capacity. OTC urges technicians to advise their customers to check their tire pressure monthly, if not more frequently.