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Investing to Preserve Our National/International Interests

If you think oil and gas prices are getting bad now, and world supplies are critical, just wait a few years. It will only be worse, and it will have a drastic impact on the U.S. economy as well as the automotive service industry. You see, when oil and gas prices rise, Americans drive fewer

A/C Update

Once a year the Mobile Air Conditioning Society (MACS) hosts a trade show for A/C shop owners and technicians. This year’s event was held in Orlando, FL, January 22-24, and provided a wealth of service information to those who attended the technical sessions. For those who could not be there, we pass along some of

Aftermarket Update

Trade Press Gets First-Hand Look During Tour of Bosch’s State-of-the-Art South Carolina O2 Sensor Plant Oxygen sensors are one of the key sensors in every engine’s fuel management feedback control system. Consequently, O2 sensors play a vital role in maintaining low emissions, good fuel economy and peak performance. Developed by the Robert Bosch Corporation, O2

Turn Repair Accountability into Service Profitability

Want to inject some new enthusiasm into your business? Showcase your technicians’ diagnostic skills and repair ability? Boost your shop’s bottom line? Set your shop apart from the competition? Elevate your image within the community? Increase your customer service levels? If you said yes to one or more of these questions, then listen up. With

Handling Damage & Warranty Issues

Mrs. Jones’ car is being backed out of the bay after an oil change and Joe, the driver and tech, hits the wall with the car. The wall is fine, but the same can’t be said for Mrs. Jones’ car. I would never suggest that my way is the only way, but here is how

Belts and Hose Inspectionscan Lead to Profitable Add-On Sales

Accessory drive belts and coolant hose replacements are perhaps the most popular and lucrative add-on services in the independent import shop. Because belt and hose inspections are included in auto manufacturers’ scheduled maintenance charts, service writers at most well-managed shops recommend a belt and hose inspection along with tuneup, oil change, starting, charging, cooling, air

Transmissions & Clutches

The Ins and Outs of Manual Gear Box Repair

Rev Up Volvo Performance

When any engine swap is done using a larger displacement engine, you have to look at the big picture. Everything around it must be addressed to handle the added horsepower. This includes the braking system, front and rear suspension, and the structure of the frame. When I did my first Volvo V8 engine swap, it

Salem on Service: Handling the Damage in the Shop

Mrs. Smith’s car is being backed out of the bay after an oil change and Joe, the driver and tech, hits the wall with the car. The wall is fine, but the same cannot be said for Mrs. Smith’s car. I would never suggest that my way is the only way, but here is how

Secondary Ignition System Maintenance

As one might expect, the introduction of low-maintenance ignition systems has changed how we sell and service secondary ignition system parts for import vehicles. Most import nameplates have, for example, replaced conventional distributor ignition systems with distributorless or coil-on-plug (COP) ignitions in order to reduce the number of wearing parts in the secondary or high-voltage