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Undercar Express Receives Customer Service Leadership Award for 2008

Frost & Sullivan has recognized remanufacturer Undercar Express of Cleveland, OH, as the 2008 recipient of the Customer Service Leadership of the Year Award for brake calipers in the North American automotive aftermarket ….

Management: With Vehicle Downsizing, Large Wheels are Tough to Sell

A few years ago, you could buy a 20-inch chrome-plated wheel from China for $125. Now that the Chinese government has reduced or removed subsidies to those wheel manufacturers and the U.S. dollar has lost value, those days are about gone. This article was planned a year ago, but I had no idea how much of an impact the economic climate was going to have on ….

Tech Feature: Cylinder Head Air-Flow Options

When you’re building a performance engine, there are many, many variables you must take into consideration when determining which processes and components are appropriate. Which piston, which type of oil system, which power adders are needed – all of these questions must be answered before you get the results you want. One question you shouldn’t have to answer, however, is ….

Tech Tip: Single Fix for Multiple Nissan O2 Sensor Codes

If one of the vehicles listed in this Tech Tip comes into the shop with the "Malfunction Indicator Lamp" (MIL) "ON" and one or more of the following Diagnostic Trouble Codes (DTCs) are stored in Engine Control Module (ECM), the repair may be as simple as installing an additional ground sub-harness ….

Tech Tip: Diagnosing Creaking Brake Noise Complaints on GM Vehicles

Some owners of the GM models listed in this Tech Tip may comment on a creaking noise occurring when applying the brakes. It is usually heard only during slow-speed brake maneuvers. If this condition exists, you should be able to duplicate the noise when the vehicle is not moving by depressing the brake pedal and listening for the noise from the wheel-well/caliper area ….

Mazda: Timing Belt Replacement

A Little Prevention Goes a Long Way

Under Pressure: Piston Service For Light Truck Diesels

The diesel engine market has been rapidly changing in recent years. Higher fuel prices and changes in emission regulations have brought about a whole new generation of clean diesel engines in both the light- and heavy-duty truck markets. According to the Diesel Technology Forum (www.dieselforum.org), particulate emissions from new on-highway diesel engines have been reduced

Tech Tip: Diagnosing Ford Explorer Rear Wheel Bearing Noise

Some 2002-2005 Ford Explorer Mercury Mountaineer and 2003-2005 Lincoln Aviator vehicles may exhibit a noise from the rear wheel hub bearings. Previous service procedures required replacement of the wheel hub bearing assembly. This new service procedure allows replacement of just the wheel bearing to repair the noise condition. To replace the rear hub bearing and wheel bearing retainer ring, refer to the following manufacturer’s Service Procedure ….

Tech Tip: Worn Upper Arm Bearings May Cause Suspension Knock

When an Acura RL owner visits your shop complaining about a knocking noise from the front suspension when driving over bumps, the noise may be caused by worn upper arm bearings. The following tech tip may help you quickly diagnose and repair the problem ….

Tech Tip: Giving Chevrolet Excessive Steering Effort the Boot

Owners of 2003 Chevrolet Impala and Monte Carlo or Buick Regal and Century vehicles may comment on reduced power steering, excessive steering effort, rubbing or excessive noise in the passenger compartment. The cause of the problem may be due to the intermediate shaft lower boot between the bulkhead and the steering gear being incorrectly installed and interfering with the intermediate shaft. Follow the ….