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Handy Tools: No Longer Out of Sight or Out of Reach

Have you ever dropped a nut or a bolt into an open intake manifold? Or dropped a fastener and watched it disappear into a crevice in the engine compartment? Or tried to find a wiring connector, plug or fastener by feel on the backside of an instrument cluster up under the dash? These are all

Tech Feature: Hybrid Service will Increase as Hybrids Move Out of Warranty and into the Independent Service Bays

By now it’s no secret that the price of one gallon of regular-grade gasoline has topped the $4 mark and will undoubtedly be even higher one year from now. In light of rising fuel costs, consumers are once again returning to basic transportation by trading in their old gas-guzzling SUVs for more economical vehicles, especially those powered by hybrid electric vehicle (HEV) technology. On the one hand, the current popularity of hybrid technology seems to offer an ….

Tech Tip: Diagnosing Knocking Noise Coming from Front Suspension on Pontiac GTOs

Some 2004-2006 Pontiac GTO customers may comment on a knock noise from the front suspension when driving at low speeds over bumps or uneven road surfaces. This condition may be caused by the lower coil of the spring touching on the side lip of the spring seat. The spring coils contacting the body sheet metal within the wheelhouse area may also cause this condition ….

Tech Tip: Heavier Hybrids Require Attention when Customizing

Sales of hybrid vehicles have been increasing every month, especially now that you can get a hybrid system in many of today’s popular body styles instead of just the early models that screamed, "I’m a plastic-baggy-recycling tree-hugger!" Now just a subtle badge is about the only visible difference. With fuel costs continuing to soar, what does this mean for ….

Tech Tip: As the Weather Heats Up, So Does the Demand for Cooling System Service

The hottest summer weather is almost upon us, so over the next couple of months you’ll likely see a surge in servicing cooling system parts such as thermostats, water pumps, hoses, radiators and radiator caps. The parts can fail during hot weather because many cooling systems today have very little reserve cooling capacity. If the cooling system has not been maintained ….

Tech Tip: Silencing Dodge Ram’s Growling Noise

Noises can sometimes be very difficult to diagnose – especially under the hood and only when the vehicle is in motion. In the case of some 2003 Dodge Ram 1500 2WD pickups equipped with 4.7L and 3.7L V8 engines, a growling or moaning sound may only be heard during heavy acceleration when carrying substantial loads or towing ….

On-Car Rotor Resurfacing

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News: Snap-on Equipment Dedicates New Training Center

Conway, AR — Snap-on Equipment officially dedicated its new Jack D. Michaels Training Center at a ceremony May 8 in honor of Snap-on Incorporated’s Board Chairman and past CEO and President, Jack D. Michaels. The day celebrated Michaels’ contribution to the productivity and innovation that have long been a part of Snap-on Incorporated’s corporate identity.

Tech Tip: Fixing Front End Squeaks on Cadillac Escalades

Your shop just installed a new set of tires on a 2002 Cadillac Escalade. The very next day, the customer returns complaining about a squeak and a rattle coming from the front end that wasn’t there before you replaced the tires. What happened? The noise could be coming from the front shocks. The shocks are equipped with upper insulator pilot rings that can wear ….

Tech Tip: Nissan Murano Steering Noise

If a 2003 or 2004 Nissan Murano owner comes into your shop concerned about popping noises when turning the steering wheel, and/or the steering wheel alignment keeps changing, the problem may be loose steering rack mount bolts. Follow the Repair Procedure to properly tighten the bolts ….