Doug Kaufman, Author at Import Car - Page 11 of 19
How To Handle An Aging (Vehicle) Population – Video

Drivers – and cars – are changing. Here’s how you can reach them. This video is presented by BOLT ON TECHNOLOGY.

Texting Customers, Managing Expectations (VIDEO)

Studies show that texting works – but talk to customers first. This video is sponsored by BOLT ON TECHNOLOGY.

Your Customers’ Cars Need Regular Attention (Video)

Recognizing drivers’ changing habits can keep them moving. This video is presented by BOLT ON TECHNOLOGY.

Start-Stop System Synopsis (VIDEO)

Concerns about a starter working don’t only happen at the beginning of a trip. Sponsored by The Group Training Academy.

What Causes Belt Wear Acceleration? (VIDEO)

Any misalignment in the system can accelerate belt wear. This video is sponsored by The Group Training Academy.

S.O.S. Podcast: Can Saying ‘No’ Be The Secret To Success?

Sometimes NOT taking a job may be the best thing for your business. This podcast is sponsored by Shop Boss.

S.O.S. Podcast – How Much Is Your Time Worth?

The most important investment you can make is in something you’ll never have enough of or ever get back.

VIDEO: Do You Really Need To Respond To Your Reviews?

Reviews matter to your future customers. This video is sponsored by BOLT ON TECHNOLOGY.

The Chip Shortage And The Aftermarket

Drive by any new car lot and the evidence is clear – the auto industry may be the most visible victim of chip shortages.

VIDEO: Your Employees Really Are Your Best Business Tool

Give them the tools to focus on the important things. This video is sponsored by BOLT ON TECHNOLOGY.

VIDEO: Can You Calculate How Much Comebacks Really Cost?

When you choose cheaper parts, it’s going to cost you. This video is sponsored by the Group Training Academy.

S.O.S. Podcast – How Text-To-Pay Eliminates Payment Headaches

Contactless payments can make your customers comfortable – and make your finances more secure.