Advisors Need Product Knowledge, Too (ASE C1 Test Prep Video)
Do you know your vehicle parts? This video is presented by The Group Training Academy.
Ignition Parts Trace Legacy To Yesterday’s Innovation (Video)
Ignition used to be a problem, but innovation intervened. This video is presented by The Group Training Academy.
Communication Key To Solid Shop Operations (ASE C1 Test Prep)
Effective shop operations requires solid communication between all. Sponsored by The Group Training Academy.
How Movement And Location Can Doom Ignition Coils (VIDEO)
Ignition coils suffer extreme conditions – no wonder they can fail. This video is presented by The Group Training Academy.
Help Customers Be Comfortable With Engine Components (VIDEO)
Service advisors must ease customers’ minds about ignition components. Sponsored by The Group Training Academy.
Never Flush A Parallel-Flow A/C Condenser (VIDEO)
Today’s condensers are efficient & vulnerable for the same reason. This video is sponsored by The Group Training Academy.
Are Your Customers’ A/C Systems Facing ‘Black Death?’ (VIDEO)
Drivers don’t know refrigerants – make sure you do. This video is presented by The Group Training Academy.
Help Customers Understand A/C Issues Even In Winter (Video)
Drivers don’t know refrigerants – make sure you do. This video is presented by The Group Training Academy.
ASE C1 Test Highlights – Customer Communication Part 2 (VIDEO)
The first encounter you have with a client can be a lasting one. This video is sponsored by The Group Training Academy.
ASE C1 Test Highlights – Why Presentation Matters (Video)
Looking professional is a key to success. This video is presented by The Group Training Academy.
Handling A Car That Won’t Start (Video)
Automatic start-stop systems are putting more stress on the starter and battery. Sponsored by The Group Training Academy.
Diagnosing A Faulty Alternator (Video)
There are a whole host of issues that could happen to an alternator. This video is sponsored by The Group Training Academy.
