Rental Car Evolution Presents Service Opportunities & Can Extend Your Shop’s Car Count
There are a growing number of privately owned rental fleets. These fleets are not big businesses, but rather small ones that are run by private individuals. You can find them with mobile apps and websites like Turo and Uber.
All Work And No Play Is Not The Secret To Success: Achieving Both Work-Life Balance And Shop Success
As small-business owners, we are often caught up in this obligation to do everything it takes to succeed. We feel that we owe it to our investment, to our future, to our employees and to our customers. So, we stay late, we fix employee mistakes ourselves, and we lose whole weekends working to catch up on the work that employees didn’t get done.
Getting Lean To Get The Job Done
Lean is derived from a manufacturing concept. At its essence, lean is about finding ways to do things in a more streamlined and efficient manner to make more money and increase productivity. For many technicians, the application of the traditional lean “Seven Deadly Wastes” can lay the foundation for a little self-diagnosis.
Trust Bridges The Gap Between Quality Repairs & Repeat Business
Quality is the name of the game today. Your customers expect expert repairs that are done right the first time, restore vehicle performance, and ensure many miles of worry-free driving. But, you won’t get a second chance to showcase your quality work unless you’ve earned your customers’ trust.
Can Tires Make A Difference?
Dealerships are selling tires at really low prices to capture the automotive service work of consumers. This is compared to independent repair shops that thrive on customer relationships to contribute to the success and profitability of their businesses.
Management Success Fall Convention Focuses On Hot Topics
Topics covered by speakers included succession planning, employing the next generation and modern marketing techniques that work.
How Accurate Are Reviews? Our Industry Is Under The Microscope
According to some surveys I’ve seen, over 80 percent of the buying public relies on reviews as a way to determine if a product or service is a worthwhile investment. The problem is that it can be difficult to tell when those reviews are a true depiction of the business or product and when they’re being skewed by a person’s attitude and biases.
PR 101: Working Together To Make The Auto Repair Industry More Inclusive
We talk a lot about attracting new talent to our industry, but it seems to me that we have a serious PR problem that needs to be addressed before this can be accomplished.
Elite Announces Dates For New Online Sales Course
The AMI-accredited online course will be delivered by top sales trainers Jen Monclus and Doris Barnes, and will be held on four consecutive Wednesdays beginning Oct. 11.
BOLT ON TECHNOLOGY’s Review Manager Aims To Streamline Customer Feedback
Shop owners can choose which customers to text links to, and have them review their most recent experience at the shop.
BOLT ON TECHNOLOGY Launches Password Protected Reports For Shops
BOLT ON’s new Password Protected Reports now provides shops with the ability to lock reports, with a password and the click of a button.
Management Success Invites All Shop Owners To Fall Convention
Gearing up for its annual fall convention, Management Success invites all shop owners to join in their premier networking event which will be held from September 22 – 24, 2017 at the Sheraton Fairplex Hotel.
