Sales Master University is an ongoing online course that provides service advisors with a consistent flow of sales training.
The 2019 NHRA MelloYello Drag Racing Season will mark the third season of the partnership between Elite Motorsports and Melling Performance.
Elite Top Shop 360 was selected as the new service name to reflect that all clients are completely surrounded, 360 degrees, with coaching, a Business Development Master Plan that outlines the steps shop owners need to take to reach their goals, a vast library of sales, marketing and shop management resources and “everything their business could need,” the company says.
The AMI-accredited online course will be delivered by top sales trainers Jen Monclus and Doris Barnes, and will be held on four consecutive Wednesdays beginning Oct. 11.
When it comes to setting your long-term goals, you need to make sure that they all align with your core beliefs and that they are challenging enough to inspire you. As the leader of your company, it’s your job to inspire your entire team, and I’m sure you will agree that you can’t inspire others if you are not inspired yourself.
Business owners need to know their monthly break-even point to help them project business profitability each month. The break-even point is very easy to calculate and will take seconds if you have an accurate profit and loss statement.
When it comes to customer complaints, most shop owners are aware that there’s some economic price they’ll ultimately have to pay for the complaint, but will typically have no idea how much each complaint actually costs. This article will aim to bring some clarity to this long-disputed issue.