customer satisfaction Archives - Import Car
Fine-Tuning Your Wheel Balancing Process

The first step to a smooth ride and well-balanced tire has nothing to do with the balancer.

The Impact of Fuel Type on Engine Performance

When recommending fuel options for customers, consider engine design, manufacturer recommendations and usage.

ChatGPT: Coming to a Mercedes Near You

The automaker is adding ChatGPT to the “Hey Mercedes” MBUX voice assistant.

The November Digital Edition Is Ready To Read (For Free)

The November issue of ShopOwner includes technical and management content from ImportCar – available now.

Porsche Active Motor Mounts

Over the years, motor mounts have evolved from when they were just an item to mount the engine to the frame or unibody.

One Simple Question Will Boost Customer Satisfaction (Video)

Ask if the vehicle has other issues. This video is presented by Auto Value and Bumper to Bumper.