Perspectives: Earning the Title of ‘My Mechanic’
Our industry suffers from an overall lack of trust because the customer doesn’t have enough information and knowledge to feel confident about many of the repairs that are being recommended. One of your many jobs is to educate your customers and try your best to clearly explain why the work is needed.
Publisher’s Perspective: Earning the Title of ‘My Mechanic’
Over the last few weeks, I have had the opportunity to sit in on some focus groups with repair shop owners and managers, and some with service customers. The way focus groups work is you have about 10 people sitting around a table with a moderator who leads a discussion about a series of topics.
News: Popular Aftermarket Columnist Mitch Schneider Joins Babcox Publications
Mitch Schneider, nationally recognized automotive service professional, author and lecturer, has joined Babcox Publications as a senior contributing editor. Beginning in July, Schneider’s popular commentary will appear monthly in Babcox’s Tech Group publications, including Brake & Front End, ImportCar and Underhood Service. In addition to frequent exclusives on aftermarketNews.com and Autocarepronews.com, another column written specifically
Toyota Engine Repair: Recurring Failures Flee with Proper Maintenance
Toyota’s 22R series 4-cylinder SOHC engine has survived and thrived in its cars and trucks for nearly 30 years, and is a desired powerplant for its power, torque and reliability. The basic design is a continuation of the engine that preceded it, the 20R, which was used in cars and trucks starting in early 1978.
Publisher’s Perspective: Our Business is Still a ‘People’ Business
Earning the Title of ‘My Mechanic’ Over the last few weeks, I have had the opportunity to sit in on some focus groups with repair shop owners and managers, and some with service customers. The way focus groups work is you have about 10 people sitting around a table with a moderator who leads a
Perspectives: Our Business is Still A ‘People’ Business
Earning the Title of ‘My Mechanic’ Over the last few weeks, I have had the opportunity to sit in on some focus groups with repair shop owners and managers, and some with service customers. The way focus groups work is you have about 10 people sitting around a table with a moderator who leads a
Aftermarket Update
Popular Aftermarket Columnist Mitch Schneider Joins Babcox Publications Akron, OH — Mitch Schneider, nationally recognized automotive service professional, author and lecturer, has joined Babcox Publications as a senior contributing editor. Beginning in July, Schneider’s popular commentary will appear monthly in Babcox’s Tech Group publications, including Brake & Front End, ImportCar and Underhood Service. In addition
Introducing Dayco’s New Mileage Warranty Program
Dayco aftermarket timing belts and Dayco aftermarket timing belt tensioners and idler pulleys meet critical OE standards for fit, form and function. Dayco is so confident in the quality of its products and the credibility of its application engineering that it backs this claim with its exclusive Dayco Mileage Warranty Program.
Rock Products is a Full-Line Provider of Import Engine Parts for Asian Cars and Trucks
Rock Products has become a full-line provider of import engine parts for Asian cars and trucks and offers listings of all engines. Their goal is to make Rock Products the name brand you can trust and they are committed to keeping you updated with all the new parts that are for late-model applications.
Tech Tip: Timing Belt Replacement – Safeguarding Your Customers’ Vehicles From Major Engine Damage
Although better materials and manufacturing technology have extended the timing belt replacement intervals on many nameplates, timing belt replacements remain one of the most profitable scheduled maintenance services.