Aftermarket After SEMA
High-Performance Engine Upgrades For Your Customers
‘Snow Kidding!’ Dunlop Says, ‘Think Winter Tires Now’
Waiting for Groundhog Day before deciding on winter tires for the family vehicle? Timing is everything in cold weather driving, and now’s the time to "think winter tires," Dunlop marketers say, not after furry prognosticators make their predictions.
Eliminate Slip and Fall Hazards From Your Shop
One of the greatest workers compensation and liability exposures confronting many companies across the country is slip and fall incidents. A fall can result in the loss of a valued employee or the filing of a third-party lawsuit. Many of these incidents can be prevented.
Tech Tip: Regular Fluid Flushes are Good for Transmissions
Out with the old and in with the new. Transmission fluid flushing is a service that replaces old worn-out automatic transmission fluid (ATF) with fresh new fluid to prolong the life of the transmission. Considering the fact that it costs $1,500 to $2,200 or more to replace a transmission or transaxle these days, the cost of a fluid flush is peanuts by comparison.
Time for Sale
If you do not charge for diagnostic time to diagnosis undercar problems, you might as well put a sign on the door that says “ROB ME.” With the complexity of brakes, suspension and exhaust systems increasing every year with little chance of standardization, it is difficult to diagnosis these systems with just a visual inspection,
Selling Services: Selling the Scope to Your Customer
While replacing a blown head gasket and re-torquing the head bolts, you reach into your tool box and grab your 1/2-inch impact and rattle the bolts down. Just kidding! You would reach for your torque wrench and accurately follow the manufacturer recommendations for torque patterns and values. To guarantee a quality repair, an accurate torque
Directions: Keeping Appearances
How your employees look – whether they please or deceive – usually carries a message I recently visited a local repair shop and watched a scruffy-bearded, pony-tailed tech in dirty, baggy clothes exit the shop and jump in his vehicle and take off for his lunch break. When the shop owner caught me staring at
Transmission Service: It’s a Dirty Job, But Here’s What You Need to do It
Automatic transmission work has always been considered hard, dirty work. And rightly so. Pulling a transmission, especially on a front-wheel-drive car or minivan, can be a long day’s work. It usually involves supporting the engine while the transmission and subframe are dropped from the vehicle. Consequently, you need some type of engine hoist or engine
Car Care Seminars Made Easy
When it comes to creating better customers, there’s no question that education is the key. But who should be the teacher? Look no further than your mirror for a great instructor, and look no further than the Be Car Care Aware campaign for help.
No-Start and Rough-Running: 1996 Chrysler Sebring Coupe
Anyone who has been around the block a few times in the service and repair industry is bound to get called at some point by a customer (or another shop) that has a problematic vehicle that nobody can figure out. Usually at this point some ridiculous amount of money and time has been spent on