Diagnostic Dilemmas: Playing the Diagnostic Shell Game
More often than not, deciphering diagnostic trouble codes is like playing a high-tech version of the old circus sideshow “shell” game. In the trouble code shell game, we are led to believe that the pea (diagnostic solution) is hidden under one of the shells (DTCs) stored in the diagnostic memory. Unfortunately for the diagnostic technician,
Diagnostic Dilemmas: Driving Forces Behind a Driveability Technician
He used to be known as the tune-up guy, the shop troubleshooter or the ace mechanic. Today, he’s known as a driveability tech. Tomorrow, when body control electronics come on full line, he’ll probably be known as an electronics diagnostics technician. Whatever his name might be, most of us know that driveability techs are smart,
Your Business is a ‘People’ Business
As providers of high-quality, efficient repairs on import nameplates, you are also discerning buyers of premium parts, tools and equipment, purveyors of optimal customer service and smart businesspeople, so the way you run your business and your impressions of the marketplace truly make an impact. A recent readership study of ImportCar readers asked, “Do you