Editor’s Notes: Smartphone As A Tool? App-solutely!
Readers submit the smartphone apps they use in the bays and behind the counter.
Are Your Techs Asking You for Recommendations?
When your techs come to you and tell you they’re stumped, if you give them a recommendation, you’ll lose regardless of the outcome. If you solve the problem, you’ve sent a message to your techs that you’re more knowledgeable than they are, which is not going to build confidence in your employees. But then it gets worse; you’ve also taught them to come to you when they’re up against a wall. This is a lose-lose situation, in that if your recommendation doesn’t solve the problem, the tech will come back to you looking for your next recommendation because you now own the problem.
NACAT Education Foundation Awards
Do you plan on attending the 2012 NACAT Conference? Would you like financial assistance? If so, please review the available awards and apply today.
Money Still on the Table for Aftermarket Students
The Global Automotive Aftermarket Symposium (GAAS) Scholarship committee reminds the industry that scholarship funds are still available to students pursuing a career in the aftermarket. Industry members with sons or daughters in need of financial assistance to support their aftermarket education efforts are encouraged to have their children apply now.
Perspectives: How’s Business – Increased Bay Activity Reported in Summer Months
The latest report through July shows that business has been pretty good during May, June and July after hitting the lowest point of the year in April.
Publisher’s Perspective: How’s Business? Get Ready for a Roller Coaster Ride
It looks like business might be similar to a roller coaster ride dependent on which direction gas prices are headed. Are you seeing swings in maintenance work that are inversely related to the price of gas?
Tech Tip: Nissan Low Airflow from HVAC Front Air Vents
If you confirm one of the above vehicles has low airflow coming from the HVAC front air vents due to evaporator freeze-up, and the HVAC unit surface temperature around the evaporator is about 32 degrees Fahrenheit, causing ice to form on the evaporator, follow the Service Procedure in this Tech Tip, which involves replacing the intake sensor with P/N 27700-ZC00A.
Perspectives: How’s Business? Gas Prices Aren’t Helping
With the topic of high gasoline prices on everyone’s mind, shop owners have a unique opportunity to help maintain their customers’ vehicles for peak performance and the resulting improved gas mileage.
Publisher’s Perspective: How’s Business? Gas Prices Aren’t Helping
Higher gas prices and the weather set the tone for business in April. How was business at your shop?
Directions: Oils Well that Ends Well
Across the country, more and more Americans are adjusting their lifestyles to become more “green” – whether carrying their groceries in re-useable shopping bags, recycling the plastics, glass and paper from their garbage, or using a non-disposable water bottle with a built-in filter to cutback on disposable water bottles.