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Matching Your Techs with the Right Job

Just a single decade ago, many industry experts speculated that 80% of the workflow passing through an independent repair shop would involve some type of high-level diagnostic process. Today, it’s obvious that, with the infusion of electronic operating systems, high-level diagnostics is now approaching that level of total workflow. Nevertheless, many others continue to ridicule

Spark Plug Technology

Spark plugs have been around almost as long as the internal combustion engine. In 1902, spark plugs were first used with a high voltage magneto to provide reliable ignition. For the next 70 years, spark plugs were a high maintenance item thanks to tetraethyl lead, which was used as an octane-boosting additive in gasoline. Unfortunately,

A/C Update

Once a year the Mobile Air Conditioning Society (MACS) hosts a trade show for A/C shop owners and technicians. This year’s event was held in Orlando, FL, January 22-24, and provided a wealth of service information to those who attended the technical sessions. For those who could not be there, we pass along some of

Driveability Series: Ford Water Pumps

An owner of a Ford vehicle is at your shop to have an oil and filter change. During the service, you notice a little coolant is leaking from the vehicle’s water pump. So, do you replace the pump or is a little coolant dripping normal? Well, the answer depends on how much coolant the pump

Flash Reprogramming

Would you believe flash reprogrammable PCMs have been in vehicles for more than a decade? The first such application was the 1990 Geo Storm. Why a humdrum car like the Storm would be the first to receive a flash reprogrammable computer system is unknown. You’d think GM would have chosen a more high profile vehicle

Analyzing Ignition Misfires and Plotting a Diagnostic Course

Uh oh. The Malfunction Indicator Lamp (MIL) is on, and you’ve just found a misfire code. It’s a code P0304, which tells you cylinder number four is misfiring. There are no other codes and the engine has a steady miss. Now what? Misfire diagnosis in this kind of situation should be fairly easy. You have