Selling Services: Bleeding ABS Brakes after Component Replacement
Bleeding the brakes after brake components have been replaced is a step you don’t want to skip if you want a firm brake pedal. Air trapped in the lines, calipers or wheel cylinders will make the pedal feel soft and spongy. Air is compressible, so when the brakes are applied any air bubbles in the
News Update: Denso…Continually Improving
A global supplier of automotive technology, systems and components, Denso truly embraces what it means to be global by bringing the Japanese culture to its North American plants and vice versa. As the second largest automotive supplier in the world, operating in 32 countries, Denso lives by the concept of the Japanese term for continuous
Avoiding Those Hi-Tech Returns
One of the more common complaints these days from jobbers and retailers when dealing with electronic powertrain control modules (ECMs/PCMs) is the relatively high number of defective returns, exchanges or warranty claims demanded by repair shops. Yet, of all electronic parts that come back defective, ECMs tend to be the ones most often misdiagnosed. This
More than 1,400 Attend 1st International Convention of Automotive Distribution Network
More than 1,400 independent auto stores, service dealers, WDs and their vendor partners attended Fusion ’07, the first-ever Network International Convention, held at the Mirage Hotel in Las Vegas on February 11-14, according to Mike Lambert, president of the Network.
Management: 85 Years and Counting
When the residents of North Philadelphia need a reliable part they go to Morris Auto Parts, because like the motto says, "Morris Has It." Owner Harris Steinberg stands by that motto and that’s one of the many reasons he was named the 2006 Counterman Magazine Counter Professional of the Year, presented by WIX Filters.
CARQUEST Auto Parts and MACS Announce Mobile A/C Technician of the Year Finalists
CARQUEST Auto Parts and MACS Worldwide have teamed up to find the best mobile A/C and heat transfer service technician in the United States and Canada. The first round of competition, which included an online skill assessment, recently was completed.
Tech Tip: Knocking Sound from Cadillac Catera’s A/C Compressor
Some customers may comment on a knocking sound from the air conditioning compressor. This condition may be caused by an internal tolerance stack-up in the compressor.
New Automotive Reality TV Series ‘NASCAR Angels’ to Premiere in 95% of the U.S. the Week of September 18
Hosted by former NASCAR NEXTEL Cup Champion and current ABC/ESPN broadcaster Rusty Wallace and NASCAR.com reporter Shannon Wiseman, "NASCAR Angels" will set out each week to find deserving Americans and fix their cars.
Travel Troubles En Route to the Big Easy
It sounds like a bad barroom bet: Buy a $250 car and drive it from New York to New Orleans and back. This is what a recent cross-country rally did when it challenged 28 competitors to take on the roads in a junker, jalopy or beater for the top prize of $1,500. The inaugural running
Selling Safety: Helping Customers Understand TPMS
There’s an old television commercial that starts: "How do you spell relief?" Thinking about tire pressure monitoring systems (TPMS) instead of stomachs, a tire dealer might ask himself or herself: "How do I spell opportunity?" Try S-A-F-E-T-Y!