Selling Oxygen Sensors
As modern OBD II technology marches on, it’s clear that the zirconia-based oxygen sensor now is being sold more as a basic repair part than as a preventive maintenance part, and it changes the way we diagnose and sell oxygen sensors. To illustrate the difference, let’s remember that an oxygen sensor replacement used to be
Searching for the Diagnostic Path
Most recently, I’ve found myself dealing with an increasing number of random, multiple-code complaints that involve computer operating strategies and networking communications issues in which the multiple trouble codes or DTCs tend to be symptomatic, rather than indicative, of a component failure. A basic illustration of what I’m talking about is a simple DTC 44,
A Tutorial in Hyundai Driveability
Diagnosing a driveability problem starts with the customer interview. When you are able to obtain the proper details about the vehicle’s symptoms, you will be able to diagnose the source of the problem more efficiently. Clues provided by the customer, such as “vehicle starts but runs rough until warm; worse when wet,” is invaluable information
Aftermarket Update: Dana Launches New Automotive Website
Toledo, OH – Dana Corp. has launched its newly redesigned automotive website, located in the automotive section of www.dana.com. The new site offers expanded content and better navigation capabilities. Products are grouped into five main categories: • Architecture, which features products such as bi-metallic structures, cradles, frames, side rails, and twist beam axles; • Chassis,
Aftermarket Update: Underhood Service
AMI Announces 2004 Babcox Memorial Scholarship Recipient Bedford, TX – The Automotive Management Institute (AMI), in conjunction with Babcox Publications, recently announced Gregory J. Satori, owner, Satori’s Auto Service, Manitowoc, WI, as the recipient of the Tom B. Babcox Memorial Scholarship. The scholarship recognizes a management-oriented member of the Automotive Service Association (ASA) Mechanical Division.
How Sensors Provide ‘Good Input’ for Diagnostics
One of the systems that Subaru has perfected through improved reliability over the years has been its distributorless ignition system (DIS) for all of its models. Because of the horizontally opposed design of its engines, the ignition system can be centrally mounted and made simple. In this article, we will touch on some common diagnostic
The Lube, Oil and Filter Market
As with everything else under the automotive sun, technology is changing the lube, oil and filter market. To be more specific, modern technology is making it possible to use the vehicle’s on-board engine management system to mathematically determine the length of an oil change interval. At the most basic level, the PCM simply adds up
GM Timing Belt & Chain Service
Some overhead cam engines in General Motors vehicles use timing belts to drive the cam (the 2.0L for example), some use chains (2.3L Quad Four, Cadillac’s Northstar dual overhead cam 4.6L V8, the Aurora Northstar 4.0L V8 and Chevy’s Vortec 4200 inline six), and some use a combination of both (Chevrolet’s 3.4L V6). The rest
Diagnostic Dilemmas: Playing the Diagnostic Shell Game
More often than not, deciphering diagnostic trouble codes is like playing a high-tech version of the old circus sideshow “shell” game. In the trouble code shell game, we are led to believe that the pea (diagnostic solution) is hidden under one of the shells (DTCs) stored in the diagnostic memory. Unfortunately for the diagnostic technician,
Preventive Maintenance Pays Multiple Dividends
Oftentimes, the difference between winning or losing and succeeding or failing is in the details. If you apply this principle to your shop, you’ll find that you won’t have to search far for ways to grow your business. Take preventive vehicle maintenance, for example. Every vehicle that enters your bays represents an opportunity to better