Shop Management: Uncovering Missed Service
Uncovering missed service can bring an instant profit, while at the same time resulting in customer gratification. Unfortunately, some services are often overlooked in our daily routine. It’s easy to gain tunnel vision in this business, only fixing what the car came in for, while ignoring the rest of the vehicle. Whether it’s because of time constraints, or some other reason, some services just get forgotten about.
Looming Mandate: Without Help, Shops Face Dark Future
…How Will You Cope?
Rotor Debate: Resurface or Replace?
More often than not, many rotors today are being replaced when the brakes are relined – and some motorists are complaining that new rotors really aren’t necessary. Resurfacing can usually restore the friction surface on worn rotors to like-new condition, unless a rotor is worn down too far to be safely resurfaced or has cracks,
Aftermarket Update: Visteon Grows Portfolio of OE-Quality Replacement Parts
Conoco, is owned by Paul Rush, a finalist for the 2004 CARQUEST Excellence Award and a TECH-NET Professional Auto Service member. Rowledge will receive an all-expense paid trip for two to the ASE board meeting where he will be presented with a trophy and a gold ring. He also will be honored as the co-Grand
Talking Shop: Shedding Light on Additional Service
liftgate-mounted applications. LEDs consume very little power, only about 1/10th as much current as a comparable incandescent light for the same amount of light that’s produced. The increased brightness and faster response of the LED lamps will improve safety on the roads, giving following drivers more time to react. In fact, tail lamp systems are
Carley’s Corner: My Advice on Gas-Saving Gadgets
ely, these cars were introduced a few years too soon and were discontinued because of limited range (about 100 miles on a full charge), and the high cost of the batteries (GM’s cost was reportedly $500 for each battery, and each car held 18 batteries!). If GM were to re-introduce the EV1 today, buyers would
Friction Fundamentals
A brake, according to the dictionary, is a device for arresting the motion of a wheel or vehicle. The original brake, like the original wheel, was invented before history was accurately recorded, but we know from pictures drawn by ancient Phoenicians and Egyptians that it is one of the oldest of mechanical devices. For thousands
Alignment and Scan Tools
How can centering a steering wheel during an alignment cause a vehicle to turn a blind eye? In the past two years we have seen more vehicles on the market with stability management and adaptive cruise control. If a vehicle with one of these systems comes into your shop for alignment, be aware that any
BALL JOINTS & BUSHINGS: Worn Components Take Their Toll on Advanced Suspension Technologies
Too often, shop owners and technicians alike assume that suspension systems haven’t changed much in the past 20 years. In reality, nothing could be farther from the truth because today’s import vehicle may incorporate a number of technologies that can be affected by worn steering and suspension components. To illustrate, we’re beginning to see electronic
4WD Clutch Replacement
Here in the upper part of the West Coast, four-wheeling is a very large part of outdoor recreation. Vehicles of all kinds are taken to the forests and mountains every weekend. There are miles and miles of off-road trails, and organized clubs are available for every make, model and size of 4WD vehicle. Toyota trucks