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Suspension & Brake Repairs: Ensure Customer Service and Safe Vehicle Operation

This month, we find ourselves in a familiar environment — under a car or in the wheel well. The good news is you’re under a Mazda car or truck that will present few surprises in terms of service procedures, while providing the additional service opportunities we’ve come to expect from undercar repairs. A vehicle can

CARS 2007 ‘Best Yet’ with 16 Education Sessions, Networking, Expanded Exhibitor Showcase

More than a thousand automotive repair professionals gathered Nov. 1-3 at the 2007 Congress of Automotive Repair and Service (CARS) held at the Flamingo Las Vegas. CARS is held annually in Las Vegas, and focuses on management and technical education along with networking opportunities and an exhibitor showcase.

Audi: General Maintenance… Vital Checks on Key Vehicle Systems

article, I’ll focus on common repairs we see on at least a weekly basis. The series of cars covered in this article will be the A4 and A6 line from 1998 to 2004. These cars are all very similar in design and equipment, and most repairs are consistent between models. Be aware that many Audi

Snap-on Unveils New Cordless Impact Wrench

Snap-on Tools has taken the best and made it better with the latest version of its Cordless Impact Wrench (CT4850HO). The new "Mother of All Cordless Impact Wrenches" is the ideal tool for technicians seeking a comfortable, powerful and portable wrench for on-the-spot service tasks.

Robinair Introduces New Vehicle Information Database Card

Robinair has released the latest version of its Vehicle Information Database Card (P/N 34411) for use with the Robinair CoolTech 34788 refrigerant recovery and recharging unit. The new 34411 vehicle information database card inserts directly into the unit’s onboard Secure Digital slot providing real-time storage and retrieval of field software updates for 1994 to 2007 model year vehicles.

Identifix Celebrates 20th Anniversary

Identifix, one of the nation’s premier sources of online and hotline diagnostic and repair information, recently announced that the company is celebrating 20 years of servicing independent repair shops.

BWD Automotive Announces ‘Ready to Ride’ Sweepstakes Promotion

BWD Automotive announces the "Ready to Ride" sweepstakes promotion for automotive technicians, running through Nov. 30, 2007. Participants could win a portable GPS or the grand prize, a Honda All Terrain Vehicle (ATV).

Beck/Arnley Introduces New Identity Campaign

Beck/Arnley is pleased to announce it has re-launched the Beck/Arnley brand to reflect the company’s mission of providing professional technicians with the crucial parts needed to repair foreign nameplate vehicles. The "You Just Know When Something is Genuine" identity campaign consists of a re-designed website.

Mitchell 1 Enhances Customer Retention Marketing

Mitchell 1 has enhanced its popular Customer Retention Marketing (CRM) program to include several new features and advanced capabilities to give participating repair facilities the latest tools to meet all of their marketing needs.

Standard Engine Management Announces ‘Ready to Ride’ Sweepstakes Promotion

Standard Engine Management announces the "Ready to Ride" sweepstakes promotion for automotive technicians, running through Nov. 30, 2007. Participants could win a portable GPS or the grand prize, a Honda All Terrain Vehicle (ATV).