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Shop Management: Doctor’s Orders

Doctor’s Orders By Glen Beanard, Technical Contributor John is sitting in a doctor’s exam room after having several tests run. The doctor enters the room and informs John that he has been diagnosed with a high blood pressure condition. The doctor explains the condition to John. He informs him that he must make an immediate

Mitch’s World, ‘BRUNSWICK DAYS’….

< When the Day Begins With ‘Mission Impossible’ I call them “Brunswick Days” — those days where accomplishing anything feels as if it would be easier to go to the local bowling alley, pick out an appropriate sized ball, tuck it under your arm, head for the closest hardware store, pick up a 25-foot roll

Mitch’s World: ‘Brunswick Days’….

‘BRUNSWICK DAYS’…. When the Day Begins With ‘Mission Impossible’ I call them “Brunswick Days” — those days where accomplishing anything feels as if it would be easier to go to the local bowling alley, pick out an appropriate sized ball, tuck it under your arm, head for the closest hardware store, pick up a 25-foot

Fundamentals of Electrical System Diagnosis

Electrical principles, like voltage, amperage and resistance, can be described as cars passing along the roadway. Voltage would be the vehicle’s speed, amperage would be the number of vehicles on the road at the same time, and resistance would be the potholes in the road’s surface. Basically, electricity is a supply of atoms with an

Servicing Maintenance-Friendly VW Engines

Volkswagens have always been maintenance friendly. From the very first models, ease of repair and durability have been built into the design. VW has managed to keep basic maintenance procedures relatively uncomplicated throughout the years. In this article, I’ll cover some of the more common underhood procedures on common VW models and include some tips

Top Five Tools

Ron Promisson, owner Promisson Automotive Service Center Bushnell, IL Power Probe II — This is an indispensable tool for all kinds of diagnostic problems. Probably the one tool I couldn’t do without. Raytek AutoPro ST25 Infrared Thermometer — This is another favorite that can be used for many different applications. Snap-on Vantage — The diagnostic

ASA Plans All-Member Convention for 2007

The Automotive Service Association (ASA) is planning an all-member convention to be held next spring in Nashville, TN. The event will be an expansion of the association’s annual business meeting and will include ASA’s Celebration of Excellence awards ceremony.

News Update: DENSO Launches Summer Tune Up Campaign

DENSO Sales California is launching a summer sales campaign, “Tune In & Tune Up” to all DENSO warehouse distributors, jobber/counterpersons and service technicians. The program runs now through Sept. 30, 2006. DENSO is rewarding jobber/counterpersons and professional service technicians by offering them an opportunity to win electronic prizes for selling DENSO First Time First Fit

Management: Selling Specialty Chemicals

Chemicals are hot commodities because they are profitable to sell and help customers with a variety of needs. So let’s take a look at some of these products to see what kinds of needs they meet and benefits they provide.

News: KYB Taps Mike Fiorito

KYB America LLC recently named Mike Fiorito to the position of director of business development, announced KYB Senior Vice President Mike Howarth. “As KYB continues to expand in the North American aftermarket, and with the recent announcement by CARQUEST that KYB will become its full line shock and strut supplier, we had a need to