April 2014 Archives - Import Car
The Mathematics Of Packaging, Selling Brake Services

When we advertise a “$XX.95” brake service, we’re often stepping over the proverbial dollar to pick up the proverbial dime. Since brake repairs should be a major profit center for any shop, it pays, in the most ­literal sense, to occasionally ­review the mathematics of selling brake services. In this feature, I’ll ­explore how brake

Honda Electrical System Diagnostics

This month, we’ll be taking a look at the charging and starting system on the Honda line of vehicles. Hondas are always ­welcome at our shop, as they are good, reliable cars that fix well and for which there is good service information and parts availability. Honda charging systems won’t present many problems for the

Honda Electrical System
Import Motor Oil Specifications Explained

Oil is the lifeblood of every engine, so it’s important to ­always use a high-quality motor oil that meets the vehicle manufacturers’ viscosity recommendations and performance specifications when servicing your customers’ vehicles. Just use a name-brand motor oil that meets the recommended SAE viscosity and current American Petroleum Institute (API) quality standards and you should

Import Insights: Mercedes-Benz (April 2014)

Mercedes-Benz posts best-ever February sales month Mercedes-Benz USA reported sales of 24,971 across the Mercedes-Benz, Sprinter and smart model lines, a 3.8% increase over February 2013, making it the highest volume on record for the month. February sales for the Mercedes-Benz brand were led by the C-, E- and M-Class model lines. The sporty C-Class,

The Best of The Best: Tales From the 2014 Vision Hi-Tech Training & Expo

I try to attend the Vision Hi-Tech Training & Expo every year, take some classes, browse the Expo, and meet up with some old friends. Classes range from hybrid service, scope and scanner reading, diesel and gas engine driveability, to shop management. Some of the top ­instructors gather at this convention and put ­together some of the best classes I’ve ever attended.