Taking of the Hill, Voicing Your Aftermarket Concerns to the Government
Do you realize that General Motors spent more than $7.9 million on political lobbying in 2003? Most of their efforts were focused on issues like steel prices, emissions and safety issues. But, some of their time and money was used to make their stance on right-to-repair legislation known to lawmakers. So who voices your concerns
Missed Services
Uncovering missed service can bring an instant profit, while at the same time resulting in customer gratification. Unfortunately, some services are often overlooked in our daily routine. It’s easy to gain tunnel vision in this business, only fixing what the car came in for, while ignoring the rest of the vehicle. Whether it’s because of
Cracking the Code, Understand Friction Material Edge Codes
Just about every brake pad or shoe you install has a cryptic code printed on the side of the friction material. As a technician, being able to read this code is just as important as the Dewy Decimal system is to a librarian. The “Edge Code” can tell you information about the product you are
Friction Material Selection
Because today’s lighter and more friction-efficient disc brakes have become very sensitive to differences in friction materials, the issue of selecting a quality brake pad is becoming increasingly relevant to the quality-conscious installer. To illustrate, aftermarket manufacturers of high-performance disc brakes offer literally dozens of racing pads that are qualitatively equal, but vary widely in
Always Inspect Hardware During Brake Repairs
Though it isn’t required, many brake experts recommend replacing the drum hardware when the brakes are relined to restore the brakes to like-new condition. But often the hardware isn’t replaced because it doesn’t seem necessary. Unless the hardware is badly corroded or shows obvious signs of stress, like severe heat discoloration or other visible damage,
Driveshaft Service
Driveshafts on most rear-wheel drive and four-wheel drive (4WD) vehicles are very durable. Most late-model driveshafts are not serviceable and do not have any lubrication points. But, this does not mean that they can’t wear, or even fail. Driveshaft problems can be spotted from the moment you put the vehicle in gear to pull it
Making a Difference
Just as your vote had an impact on election results, your involvement in industry initiatives can have a positive effect on your shop’s bottom line and on the vitality of the marketplace where your goal to build a business took hold. Those of you who have reached out to the industry to offer assistance or
Volkswagen New Beetle Maintenance Essentials
The New Beetle has been around for several years now, and except for the classic shape, it’s not the Beetle of old. Unlike its ancestor, this New Beetle is conventional, modern and sophisticated. It has all of the bells and whistles of other current models, the performance and handling of a conventional front-wheel-drive car, and
World Perspectives
Federal -Mogul Aftermarket group awarded “2004 Vendor of the Year”.
Internal Engine Repairs: Why Head Gaskets Fail
A blown head gasket is bad news for any motorist. It means the cylinder head has to be removed, and possibly resurfaced, to replace the head gasket. If coolant has entered the cylinders and/or crankcase, additional repairs or a whole new engine may be needed depending on the extent of the damage. Anyway you look
Ball Joints & Bushings: Worn Components Take Their Toll on Advanced Suspension Technologies
Too often, shop owners and technicians alike assume that suspension systems haven’t changed much in the past 20 years. In reality, nothing could be farther from the truth because today’s import vehicle may incorporate a number of technologies that can be affected by worn steering and suspension components. To illustrate, we’re beginning to see electronic
Detouring Comebacks
se, how you handle (or prevent) a comeback becomes even more important to the success of your shop. Go ahead ‹ ask yourself, “Am I allowing comebacks at my shop to get out of hand?” First, don’t be discouraged. There will always be some comebacks. According to one shop owner, you can expect about a