Benefits of Cabin Air Filters (VIDEO)
Educate your customer about the importance a replacement can offer in any season. Sponsored by The Group Training Academy.
Learn To Advise Customers, Not Just Sell Them
Service advisors are a liaison between the tech and the customer. This video is sponsored by The Group Training Academy.
Preventive Maintenance Tips To Avoid Coolant Hose Failure
Determining a worn-out hose isn’t as simple as it used to be. This video is presented by The Group Training Academy.
Severe Drivers – Yes, Your Client Probably Counts As One
Even the most mild-mannered driver may be extreme. This video is sponsored by The Group Training Academy.
Worn Suspensions Reduce Braking Efficiency, Safety (Video)
Worn shocks can result in a 15% to 20% increase in braking distances. This video is presented by The Group Training Academy.
Control Arms Often Unappreciated Safety Components
Doing the repair job right will enhance customers overall satisfaction and safety. Sponsored by The Group Training Academy.
Oil Filter Differences (VIDEO)
Driving habits have an influence on a vehicle’s lubrication and filtration. Sponsored by The Group Training Academy.
Engine Components (VIDEO)
Engine management components are notoriously complex. This video is sponsored by The Group Training Academy.
Steering Systems Have Changed – Do Customers Care?
Power steering systems aren’t the same old same old. This video is presented by The Group Training Academy.
Diagnosing Electronic Throttle Control Faults (VIDEO)
Because of the complexity of the system, faults can occur. This video is sponsored by The Group Training Academy.
Benefits Behind Loaded Steering Knuckles (VIDEO)
Not only will it save time and money, but it will make the repair more predictable. Sponsored by The Group Training Academy.
Advisors Need Product Knowledge, Too (ASE C1 Test Prep Video)
Do you know your vehicle parts? This video is presented by The Group Training Academy.
