Video
Advisors Need Product Knowledge, Too (ASE C1 Test Prep Video)
Do you know your vehicle parts? This video is presented by The Group Training Academy.
Do you know your vehicle parts? This video is presented by The Group Training Academy.
How efficient AND productive is your shop? This ASE C1 test prep video is sponsored by The Group Training Academy.
Effective shop operations requires solid communication between owners, advisors, techs and customers. This video is sponsored by The Group Training...
The service advisor's job isn't only to deal with customers. This video is sponsored by The Group Training Academy.
Service advisors must ease customers' minds about ignition components. Sponsored by The Group Training Academy.
Your customers may not realize what service their vehicle needs. This video is presented by The Group Training Academy.
Your customers may have warranty coverages you're not aware of. This video is sponsored by The Group Training Academy.
Get more than just contact information – can you identify the vehicle? This video presented by The Group Training Academy.
The customer interview sets the stage for success or failure. This video is sponsored by The Group Training Academy.
Knowing your customer means more than just name and vehicle. This video is sponsored by The Group Training Academy.
