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AVI Offers ASE G1 Test Prep Program: Auto Maintenance And Light Repair

AVI’s ASE Test Prep product line includes G1 Test Prep Program, which covers preventive maintenance and light repair services. AVI’s series of ASE Test Prep curriculum is developed by ASE Master Technicians and centers around focused task lists that detail the knowledge and skills required to complete each specific level of certification.

Steve’s European Automotive Delivers 30 Years Of Top-Notch Customer Service

Steve Fowler has learned a thing or two when it comes to owning and operating a successful independent automotive repair shop. Even though he opened his namesake shop 30 years ago, Fowler says he’s always working to better not only his business, but his employees and customer service as well. For Fowler, Steve’s European Automotive is the shop it is today for four main reasons.

Creating Lasting Customer Loyalty Means Separating Your Shop From The Pack

With visits to repair shops on the decline, building customer loyalty is more important than ever. Developing a large and stable database of regular customers can help eliminate the constant need to acquire new customers. Your loyal customers can also serve as a great referral source for your shop. According to the research firm The Gartner Group, 20% of a business’ existing customers generate 80% of that business’ profits.

Maximizing Tools: Unconventional Diagnostic Methods, Part III

By thinking “outside the box” and using our tools to their fullest potential, we can diagnose more of the perplexing problems without spending an undue amount of time on them. In this article, our writers conclude this popular three-part series of Unconventional Diagnostic Methods, with more time-saving techniques.

Diagnostic Solutions: Modern Spark Plug Diagnostics, The ‘Art And Science’ Of Reading Plugs

With the advent of electronic engine management systems, “reading” spark plugs has become something of a lost art. In the days of mechanical carburetors and distributors, the color and texture of the spark plug’s insulator could provide important information about the air/fuel ratio, spark timing and cylinder condition.

SEMA Kicks Off 2014 Webinar Series

SEMA will kick off its 2014 webinar series Thursday, Jan. 9, with popular SEMA Show speaker and noted author Christine Corelli, who will deliver “Twenty Ideas in 20 Minutes – Driving Business Growth and Fueling High Performance: How to Create a Sales-Service Excellence Culture.”

Maintaining Your Balance: Engine Building Tips To Reduce NVH And Increase Life

Nobody would argue with the fact that engine balancing is right up there with “blueprinting” an engine. The goal is to equalize the reciprocating and rotating forces inside the engine so it will run smoother, last longer and achieve its maximum power potential. Although balancing would seem to be most important for high revving performance engines, it can also provide benefits for relatively stock engines, as well as low revving heavy-duty diesel engines.

Diagnosing Blown Fuses

Problems that occur based on temperature can be triggered with a test drive or a heat gun. A spray bottle can be utilized to simulate moisture. If the failure of the fuse is related to movement, a shake down test can be performed by slightly tugging on the wiring harnesses until the circuit breaker or PTC opens.

TIA Releases Tire Safety Starts With Winter Tires

The Tire Industry Association (TIA) has announced the release of the third in a series of four consumer education videos planned for 2013. Tire Safety Starts with Winter Tires is a 5-minute video that explains the differences between all-season and winter tires in addition to the performance and safety advantages of winter tires when compared to all-season.

Maximizing Tools: Unconventional Diagnostic Methods, Part II

In this second installment, Riverland Technical and Community College Instructors Olle Gladso, Vladimir Postolovskyi and Andrew Bezhanov provide more unconventional diagnostic procedures to try with your digital mulitmeter.