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Be Sure to Ask the Right Questions when Choosing an Engine Supplier

Selecting a supplier of remanufactured engines, requires a great deal of care. You want to be sure that the company you select will not only provide your short-term needs, but that it is one you want to build a long-term relationship with. Just like good customers, good suppliers are hard to find.

Tech Tip: Replacing Shocks and Struts

The primary purpose of a shock absorber (or strut) is to control suspension movement. This is done by a piston moving fluid through a series of valves within the shock or strut housing. The valves control the damping rate of the shock throughout the travel of the piston. The damping characteristics are engineered to complement the suspension of each vehicle.

MODIS and VANTAGE PRO Users Benefit from New Software Bundle 7.4

With Snap-on’s new Software Bundle 7.4, MODIS and Vantage PRO users will find vital new tests and procedural support when using the component-test meter mode that will help them diagnose more cars faster than ever.

Nissan Tech Tip: Gear Whine Noise Between 25 and 75 MPH

If a 1999-2000 Quest exhibits a gear whine noise between 25 mph and 70 mph under light throttle application (i.e. 1/8 to 2/8 throttle applied), use the following service procedure to resolve the incident.

Tech Tip: Grand Am Rattles League Bowler

Mark, an accomplished bowler, is known for "rattling" the pins with his monster strike ball. But lately, his 2001 Pontiac Grand Am has been rattling his nerves. Mark said the rattle comes from the transmission while parking at the bowling alley before his league begins. When he leaves, the noise is gone. I had seen this problem before on another customer’s Sunfire, and I advised Mark that all he needed was a little oil.

Tech Tip: Shifty Camaro Strands Salesman

As a traveling salesman, Gerry spends a lot of time on the road in his 2002 Chevrolet Camaro. Just last week he was in Southern California when he started having transmission problems. Gerry called and said that the MIL lamp came on and the car wasn’t shifting correctly. I suggested he take the car to a local transmission shop owned by a friend of mine. I also prepared Gerry for what may be an expensive repair.

Pontiac Tech Tip: Grinding and/or Growling Noise in Park on Incline

Owners of some vehicles equipped with Hydra-Matic front wheel drive transaxles may comment on a grinding and/or growling noise that is noticeable when standing in PARK on a hill or slope with the engine running and the parking brake not applied.

Tech Tip: Sorting Out Tire Pressure Monitoring System Myths

Myths are fine if you’re teaching mythology. However, they are a pain for the automotive aftermarket, especially when dealing with new components like tire pressure monitoring systems (TPMS). With every new technology, there are inherent learning, maintenance and problem-solving issues. Also, there are accompanying apprehensions and fears. Some concerns are valid; others would fall into the category of myths.

Tech Tip: BMW Timing Chain Whining Noise

On E38 750iL models with the M73 engine, a whining noise that is generated by the rotation of the timing chain at approximately 1,000 – 1,500 rpm may be heard at all engine temperatures. The timing chain noise is a normal engine operating noise that is transmitted to the body of the vehicle and into the passenger compartment via the engine, transmission and exhaust system mounts.

Selling Services: Shock & Strut Replacement

The primary purpose of a shock absorber (or strut) is to control suspension movement. This is done by a piston moving fluid through a series of valves within the shock or strut housing. The valves control the damping rate of the shock throughout the travel of the piston. The damping characteristics are engineered to complement