The Top 5 Favorite Tools of the Country’s Top Technicians
Dan & Kris Cesena Honda Hospital, Inc. San Mateo and Milpitas, CA Our top five favorite tools (and why) are: The Snap-on MicroVAT Battery/Starter/Alternator Tester. Why? Well it makes it much easier to test batteries, alternators and starters; it has an infrared port, which sends the data to an optional thermal printer; and with these
Publisher’s Perspectives
I was reading the newspaper and came across an excerpt from a new book by Michael Crichton called “State of Fear.” Crichton also wrote “Jurassic Park” and “The Andromeda Strain,” and is the creator of the TV series “ER.” His new book reflects on fears that are created but never turn out to be as
Detouring Comebacks
se, how you handle (or prevent) a comeback becomes even more important to the success of your shop. Go ahead ‹ ask yourself, “Am I allowing comebacks at my shop to get out of hand?” First, don’t be discouraged. There will always be some comebacks. According to one shop owner, you can expect about a
Selling Service for Low-Maintenance Ignition Systems
ition system maintenance as long as it feels like it’s “running good.” In reality, spark plugs eventually develop high electrical resistance because the electrodes wear away. When this happens, the secondary ignition voltage will increase until the ignition coil, ignition cable, spark plug boot or spark plug develops a high-voltage leak. When a high-voltage leak
The Ins and Outs of Diagnosing Battery, Charging and Starter Problems
You answer the phone and the voice on the other end says, “My car won’t start.” When temperatures drop, the no-start calls start pouring in. Cold weather increases the strain on the battery, starting and charging system and tends to bring out any weaknesses in these components. Cold weather thickens the oil and makes the
Flash! Reprogramming Vehicle Computers
Typically, when someone brings up the subject of “flashing” you get two reactions. The technologically informed service professionals think about added revenue and service, while rowdier folks think about doing something that could land them in front of a judge. I think we can all agree that the first group is far better off, and
When it’s Time for a Rebuilt Engine Installation
I noticed the Toyota 4WD truck as soon as I turned into the parking lot on Monday morning. I knew the owner because we’d been servicing his vehicles for a number of years, and I was always impressed by how clean and straight the truck was for its age. It was parked kind of crooked,
Searching for the Diagnostic Path
Most recently, I’ve found myself dealing with an increasing number of random, multiple-code complaints that involve computer operating strategies and networking communications issues in which the multiple trouble codes or DTCs tend to be symptomatic, rather than indicative, of a component failure. A basic illustration of what I’m talking about is a simple DTC 44,
2004 Underhood Service Repair Market Industry Profile
Welcome to the 2004 Underhood Service Repair Market Industry Profile, our in-depth report of the independent automotive repair market. Our profile below highlights many elements that are a part of doing business in today’s repair shops. The information presented is a good indicator to make short-term predictions about these independent automotive repair shops. It’s also
Team ASE – in the Air, Over Land and in the Water
What Would You Do?- Readers Respond