In person or virtual, successful training takes commitment – but it will pay off for your shop in numerous ways.
It’s been a crazy year, but we’ve all learned something. One of those things is that training matters now more than ever. Even though the methods may be changing the need for solid technical and management training remains acute. Vic Tarasik explains to ShopOwner editor Doug Kaufman that virtual training can offer many of the
Norm Schultz, of Interstate Auto Care, Madison Heights, Michigan, was named the inaugural AAPEX Technician of the Year.
Sump, president, Avalon Motorsports and Urban Autocare, is the first AAPEX Shop Owner of the Year.
The Virtual AAPEX Experience meant first class training experiences have been easier to access and more effective than ever.
Customer service comes in many different styles, but one thing is always in fashion – good communication. Doug Kaufman, editor of ShopOwner, talks with Tim Allbritten from BG Products and Jesse Meddaugh from 360 Payments about how their very different products foster very similar conversations.
Industry can attend until Dec. 5, even if they didn’t register to attend the experience in early November.
The awards recognize and elevate the essential services that shop owners, service advisors and technicians provide.
Photos are sent to drivers through its Mobile Manager Pro and cloud-based NextGear platforms.
At Virtual AAPEX, industry executives and leaders shared a consistent message: the automotive aftermarket continues to be resilient despite crisis.
The new sessions are part of a comprehensive lineup of free technical and management training.
MAHLE Training Manager, Tim Golema will present training sessions on three key products in the MAHLE product portfolio.