Auto Pros Visit Concord Engines, Kannapolis, NC
Auto Pros on the Road puts the Babcox Media team on location in shops across the USA. This episode is sponsored by Autolite.
Boss Ladies – Female Shop Owners Reflect On A Pandemic
Three savvy leaders speak with empathy, professionalism and humor about their business perspectives.
NWA Car Clinic Shop Profile
Lowell, Ark., shop serves the Ozarks’ automotive population with a bit of European precision.
DRIVE Names Fuerst Automotive June Shop Of The Month
Having a successful business and a talented team that he can rely on is key for owner Bob Stout and his wife, Sheri.
Community Automotive Repair: Success Through Specialization And Creating An Inviting Environment For Customers And Employees
Having been repairing European makes and models in Grand Rapids, MI, since 1975, Community Automotive Repair owner Dick Zaagman has learned how to navigate the automotive repair field, both in terms of customer service and employee retention. According to Zaagman, the best practices that work in one facet of shop management often translate to another.
Shop Profile: Foreign Affairs Auto In West Palm Beach, Florida
While change can be good, and some might say inevitable, sticking to what’s worked for nearly 35 years is probably a good idea. Foreign Affairs Auto has served the European car owners in the West Palm Beach, FL, area since 1982, and General Manager Jonathan Ortiz says a focus on the customer has always served the shop well.
