Maintenance Archives - Page 2 of 3 - Import Car
Maintenance Matters: A Tire In Winter

In much of the country, all-season tires are the go-to choice for drivers. They offer reliable, consistent performance in a variety of road conditions. However, increasingly, “all-weather” tires are becoming the popular choice.

Winter Service: Can You Forecast A Flurry Of Sales?

As the days grow shorter and the air gets cooler in much of the United States, many drivers will continue to put off vehicle maintenance.

Toyota 4Runner Maintenance (Part 2)

This case study involving a chassis repair on a 2004 Toyota 4Runner underscores the value of customer education and using quality parts during the repair process. It was a unique situation we ran across where we advised the owner that one of the rear shocks on his vehicle was leaking, and we recommended replacement of both units.

toyota-4runner-featured
Toyota 4Runner Maintenance (Part 1)

This case study involving a chassis repair on a 2004 Toyota 4Runner underscores the value of customer education and using quality parts during the repair process. It was a unique situation we ran across where we advised the owner that one of the rear shocks on his vehicle was leaking, and we recommended replacement of both units.

toyota-4runner-featured
How To Talk To Your Customers About Winter Wiper Use

Technicians working in areas with harsh winter conditions should make it a point to educate their customers and inspect their wipers this time of year.

Preventive Maintenance Profits: Preferred Automotive, Jenkintown, PA

With the summer months heating up and cross-country road trips beginning, many people want to make sure their vehicles are prepped for the long haul. For the first-ever July edition of Maintenance Chronicles, we will focus on Preferred Automotive Specialists, a six-bay shop located in Jenkintown, PA.

Tom Palermo
Summer Vacation Insurance: Catch a System Failure Before it Interrupts Your Customers’ Travel Plans

With many customers scheduling summer vacation road trips, it is important to check vehicles’ belts and hoses before they get on the road.

Summer vacation breakdown
Mazda: Performing Regular Undercar Maintenance

Brake and suspension problems will surface in a couple of ways, the most common of which are noise-related. The suspension noise will generally be a knocking sound as the car is driven over bumps, or a noise when the steering wheel is turned. With the brakes, you’ll be hearing noise issues that range from an occasional squeak to a constant grinding noise.

New strut damaged rotor
Kia Preventive Maintenance

Import Specialist Bob Dowie takes a look at the Kia line of vehicles, focusing on common problems and maintenance items that will have them finding their way to your bays. Kia continues to offer a reliable, affordable vehicle lineup that provides import specialist techs with plenty of opportunities for maintenance and repair.

Kia maintenance hubcap
Do Cabin Air Filters Help Winter Breathing Problems?

Particulates in the exhaust can even aggravate lung diseases such as asthma and bronchitis. The one thing that can stop these is a cabin air filter.

From The Forums: Telling Is Selling – Shocks and Struts

What happens when a driver who declines recommended replacement for shocks or struts does not ask any questions? He goes online and starts asking questions.

From the Forums
Selling Batteries: Use Cell Phone Battery Life As A Sales Tool

When 10% power is reached, some phones go into a battery saving mode. You have a similar tool in your arsenal for car batteries: conductance testing.

Low Battery Cell Phone