customers Archives - Import Car
Recommending the Best Brake Pads for Your Customer

As a technician, you know the importance of recommending the best brake pads possible for your customers. Often, this decision really comes down to determining which friction material is the best fit for the customer’s needs. To do this, let’s break down the differences between each of the three brake pad material types. Organic Brake

How To Handle An Aging (Vehicle) Population – Video

Drivers – and cars – are changing. Here’s how you can reach them. This video is presented by BOLT ON TECHNOLOGY.

Your Customers’ Cars Need Regular Attention (Video)

Recognizing drivers’ changing habits can keep them moving. This video is presented by BOLT ON TECHNOLOGY.

Winning The Customer Care Game

Putting customer care first can have a measurable impact on your bottom line.

VIDEO: Your Best Customer Is Your Current Customer

Here’s the best way to ensure your current customer keeps coming back. This video is sponsored by the MyPlace4Parts Studio.

VIDEO: Simplify And Maximize Customer And Vehicle Check-In

The keys to curing check-in problems could already be at your shop. This video is sponsored by Mitchell 1.

Capitalizing On Advances In Today’s Motor Oil

Motor oil is lasting longer and vehicle automakers are allowing more time between oil changes. It is important for shop owners to keep up with these trends.