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The ABS Phenomenon: Profitability Hinges on Solid Preventive Maintenance Program

Profitability Hinges On Solid Preventive Maintenance Program An unusual event happened last week: a customer actually wanted a glowing warning light on his anti-lock braking system diagnosed! A preliminary interview revealed that: a) the ABS warning light was continuously illuminated, b) the brakes pulled to the right, and, c) the brake pedal pulsated when pressure

Honda Tech Tip: Dealing with EGR Issues

Exhaust gas recirculation (EGR) has been used for years to control combustion temperature to prevent spark knock as well as control NOx emissions. For the most part, these systems were trouble-free and required service only if you were dealing with a spark knock issue, or if the valve opened too early, resulting in a tip-in acceleration stumble, or the more common, bad idle quality caused by the valve not closing completely at idle.

Suspension & Brake Repairs: Ensure Customer Service and Safe Vehicle Operation

This month, we find ourselves in a familiar environment — under a car or in the wheel well. The good news is you’re under a Mazda car or truck that will present few surprises in terms of service procedures, while providing the additional service opportunities we’ve come to expect from undercar repairs. A vehicle can

Tech Tip: Don’t Turn Away Clutch Replacements

Clutch replacement does not have the prestige of driveability diagnostics, but at times, it pays better. Some shops turn away clutch replacements in fear of comebacks and lost productivity. But, clutch replacement offers the shop opportunities to sell additional services that might slip past the bottom line.

Honda Performance Upgrades

Service & Diagnostics Call it what you want — the compact performance market, sport compact market, import scene or the tuner market — but there’s no denying the import car performance segment has grown by leaps and bounds over the past decade. According to SEMA’s 2006 Compact Performance Market Report, retail sales for this niche

Kia: Timing Belt Replacement

This month, we’re going to take a look at timing belt replacement on the increasingly popular Kia line of vehicles. Kia has made strong inroads into the market by offering high-quality vehicles at an affordable price. As import car techs, we’re prepared to handle any of these cars: We have the required skills and, with

Foreign Affairs: Getting Nissan Engines Back to Peak Performance

/Articles/06_01_2007/60754gif_00000014067.gif” width=”156″ height=”146″ alt=”” border=”0″ align=”right” /> In this article, we’ll take a look at some of the common problems that affect engine performance. With on-board diagnostics (OBD), many of these problems will cause a check engine lamp (CEL) and store a code. With most of us becoming comfortable and proficient while working with OBD

Tech Tip: Uncovering Hidden Culprits Speeds A/C Diagnostic Process

Many of our customers consider air conditioning to be a necessary, rather than an optional, vehicle amenity. For this reason, it has to work on demand. Why shouldn’t your shop garner these A/C service and repair opportunities? To aid your efforts, this article is going to look at some of the most common A/C problems we encounter on the Honda vehicle lineup.

Tech Tip: Diagnosing Suspension Noises on Hyundai Vehicles

Like any other problem, the more information we can get from the driver regarding suspension-related noises, the better. Many times, the best tactic is to have a tech road-test the car with the customer to be sure of the noise you’re chasing. At the same time, it’s a good idea to do a thorough safety inspection.

Hyundai: From Ball Joints to Brakes…

Uncovering Needed Repairs With Undercar Inspections The brake and suspension systems on Hyundai’s popular line of cars and SUVs are both undercar systems where problems can be detected during routine maintenance. From loose ball joints to worn-out brakes, it’s all there to be checked while the vehicle is on the rack for service and, oftentimes,